The vets are good but the office staff and vet techs are terrible. I was about 15 minutes late for an appointment. Then I spent 10 minutes chasing my young lab in the parking lot when he slipped his leash. I wlaked in the door, told them who I was and was told "When do you want me to reschedule you for?" Not an "I'm sorry" nothing. Obviously not big on customer service. When I asked why I hadn't been called - she told me - I left you a message. When I checked my phone in the vehicle, sure enough she had left a message, while I was chasing my dog. To make matters worse, I asked for copies of rabies certificates for my dogs & they gave me a blank computer printout. I think the worst was when I was chasing the dog & 2 vet techs were standing there watching me - never offered a bit of help. I had to make this appointment more than a week ago & now they want me to wait another week. I'll find another vet. The vet is good, but not good enough to have to deal with her staff.
Pros: Nice Vets
Cons: Horrible Staff