Jose was very friendly and helpful. He made me feel comfortable. I appreciated the fact that he took the time to set up my bluetooth and showed me how to do it myself. But best of all he was patient with my autistic son during the whole buying process. Even after I signed the papers he sat in the car to set up my onstar and was patient while my son spoke loudly in the backseat. Patience and compassion in most people is hard to find when u have a autistic child screaming in the backround but Jose had it. He is a great salesman.