When (not if, but when) they lose any of your stuff they will refuse to do anything about it, and you will be on the hook to replace your items. They lost an ENTIRE LOAD of my laundry. (They had lost a few minor things prior to this, and I had received other people's things a few times but because of convenience and price I gave them another chance. No more.) The more people you talk to about this place, also, the more you will here that others have the exact same story. At least three other people have mentioned All Washed Up lost their stuff, too.
Pros: Convenience, and price if you don't mind paying for whatever they lose of yours
Cons: It's cheap, but it'll cost you