I had them ship out a big shipment for me, they handled farely well. However, they did not have the boxes that I needed to ship out my items so it took a bit longer than I had liked. All of my items ended up going to where they were supposed to at least, in Ohio, so everything is okay. DHL unfortunately misplaced half of my packages, so they arrived a few days later, to the chagrin of my buyer. Oh well, next time i need to be more prepared, all time is a good establishment.