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All Creatures Animal Hospital - 18 Reviews - 5405 E Arrow Hwy # 108, Montclair, CA - Specialty Animal Services Reviews - Phone (909) 946-3211

All Creatures Animal Hospital

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5405 E Arrow Hwy # 108
Montclair, CA 91763
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(909) 946-3211
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All Creatures Animal Hospital - Montclair, CA
All Creatures Animal Hospital - Montclair, CA
All Creatures Animal Hospital - Montclair, CA
All Creatures Animal Hospital - Montclair, CA
All Creatures Animal Hospital - Montclair, CA
All Creatures Animal Hospital - Montclair, CA
All Creatures Animal Hospital - Montclair, CA
All Creatures Animal Hospital - Montclair, CA
All Creatures Animal Hospital - Montclair, CA
All Creatures Animal Hospital - Montclair, CA

Reviews

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Best

My breeder recommended me about this hospital. So far my dog and I really enoyed their service and care. We have been going there for two years and my dog ran to the front door of...

Worst

Have seen both vets and both were very professional. Cannot say the same for the office staff. They were condescending and uncaring because I asked if I could have a discount ...

Great service 7/12/2012

My breeder recommended me about this hospital. So far my dog and I really enoyed their service and care. We have been going there for two years and my dog ran to the front door of the hospital every single time. I highly recommend its service. more

Best in the Area! 1/9/2012

I couldn't say enough good things about All Creatures! My family and I have been taking our family pets to All Creatures for years, but my husband and I recently got a dog of our own and I was able to witness how great they are on a one on one level. The staff is really friendly and genuinely care about the animals that come into the hospital. They even have pictures of their own pets and pets they've helped on a slideshow in the waiting area. The waiting area also has refreshments and plenty of waiting space. The veterinarians and vet techs are really gentle with our dog, and they remember him when we bring him in each time, which is great because I feel like they really want to get to know him. The rooms are also exceptionally clean and tidy every time we have to come by. A couple of days after each visit, someone from All Creatures calls to check up and see how our dog is doing. They want to make sure that he's getting better, not just give him some meds and send him out like some other animal hospitals do. A couple of years ago my mom had to have her cat put down because he was really really sick and wasn't going to get any better, so we took him to All Creatures. We were both devastated by the loss of our cat, but the staff handled it with such sensitivity. They told us not to worry about paying the fee, that they'd bill us later, which was really thoughtful because it sucks to have to say goodbye to your friend and then have to pay the euthanasia bill 5 minutes afterwards. I'll always remember how caring they were and I don't think we'll ever go somewhere else! more

Simply the best animal hospital! 11/22/2011

What an outstanding experience! I have never felt as comfortable in a veterinarian's office as I did here. The staff is so friendly, professional, efficient, and helpful. I appreciated that they took the time to explain what was happening with my dog, what my options were and answer my questions. They even gave me a detailed quote so I would know what to expect to pay for his procedure. I also enjoyed the cozy touch of the "owners couch" in the examination room. \r \r I highly recommend this animal hospital because they greatly exceeded my expectations. I truly feel secure with having Dr. Garlinghouse and her staff treat my dog. more

SIMPLY THE BEST! 11/21/2011

I have never felt as comfortable in a veterinarian's office as I did here. The staff is so friendly, professional, efficient, and helpful. I appreciated the time they took to explain what was happening with my dog and answer my questions. They even gave me a detailed quote so I would know what to expect to pay for his procedure. I also enjoyed the cozy touch of the "owners couch" in the examination room. Pros: null Cons: null more

Absolutely Wonderful!!!! 8/17/2011

I have had many terribable experiences at other animal hospitals. They were all the same... they always seemed to care more about the money than the animal and pet parent. And then I found All Creatures Animal Hospital. Oh what a blessing! Dr. Garlinghouse is very knowledgable, compassionate, caring and honest and the entire staff is absolutely incredible. I have been bringing my pet rats to Dr. Garlinghouse for the past 6 months and always leave very satisfied that my pets and I recieved the very best care, medication(s) and information. Dr. Garlinghouse and her staff are truely incredible. more

Great Veterinarian 3/15/2011

Great doctor. Very understanding and always willing to help no matter the situation. The office is very clean and always up to date with their equipment. Both the doctor and the staff understand the importance of a pet to their family and treat each patient with respect. more

Great Care 3/15/2011

This facility is always wonderful when I go. It is very clean and always seems to be up to date with their equipment. Dr. G is a very caring and understanding doctor who seems to understand the importance of pets and their impact it has on the families they belong to. more

Great vet hospital! 2/6/2011

I took my Golden Retriever, Buddy, to All Creatures Animal Hospital because he had a limp in his hind leg. Dr. Garlinghouse took the time to examine him thoroughly and quickly determined he had a torn ACL in that leg. She gave me all the options and associated costs and we decided to do the surgery. Buddy had the best care I could have hoped for. The surgery went perfectly and Buddy had wonderful post-surgery care. His leg has healed so well that I can't even find the scar! I drove 75 miles to get there and I would do it again in a heartbeat if my dog or cats need a vet. more

Won't try anyone else... 1/19/2011

Third time really is a charm! I have been to 2 other vet hospitals over the last 6 years with my baby Bella. All Creatures Animal Hospital is my third and final. Finding a place to take care of your children (i like to say children because to me, they are as important) is like finding a spouse. It has to be a perfect match. After finally finding Dr. Garlinghouse and her staff I can trust people to take care of my Bella. I believe customer service is #1 to keeping patients, and this staff has been so caring and compassionate. I do not feel anxiety leaving Bella there because they seem to care for her as much as if she was theirs. Dr. Garlinghouse is very honest and does not push you to do unnessary things like other big branch hospitals do. I was also pleasantly surprised in the cost of treatment (Bella had knee surgery). It is very well priced-and when you get the bill there isn't the "and the blood work is another 100, and the medications are another 75..." Its all in one, and was eve more

Third Time's a Charm 1/18/2011

Third time really is a charm! I have been to 2 other vet hospitals over the last 6 years with my baby Bella. All Creatures Animal Hospital is my third and final. Finding a place to take care of your children (i like to say children because to me, they are as important) is like finding a spouse. It has to be a perfect match. After finally finding Dr. Garlinghouse and her staff I can trust people to take care of my Bella. I believe customer service is #1 to keeping patients, and this staff has been so caring and compassionate. I do not feel anxiety leaving Bella there because they seem to care for her as much as if she was theirs. Dr. Garlinghouse is very honest and does not push you to do unnessary things like other big branch hospitals do. I was also pleasantly surprised in the cost of treatment (Bella had knee surgery). It is very well priced-and when you get the bill there isn't the "and the blood work is another 100, and the medications are another 75..." Its all in one, and was even a bit less than I was originally quoted. I am an over the top, spoil my dog kind of person-she never is alone for more than 3 hours without someone, i hand my dog her kibble 3 at a time, she gets toted around in a pet stroller and stays with her Papa from 9-5 while I work. So take my advise if you love your babies as much as I love mia Bella... more

Horrible office manager 7/27/2010

Have seen both vets and both were very professional. Cannot say the same for the office staff. They were condescending and uncaring because I asked if I could have a discount for 8 cats. Apparently thought I was a "breeder" and office manager actually turned up her nose in a snotty manner when she answered me. In my business, we do give a discount for multiple orders so I had no idea this was a no-no. She should be fired for being so snotty to a customer who will never go back. They lost a lot of business because of her. more

We got a second chance with are bunny!!! 4/16/2010

My daughter and I took our female rabbit Jessica who was very sick to see Dr. Garlinghouse. We told her how she was feeling; she was not eating, was peeing out blood and sitting in the corner of her cage not moving. All of these things concerned me because a bunny should not be doing this. Dr. Garlinghouse diagnosed are rabbit as having uterine cancer and she needed to be spayed immediately. Pros: Dr. Garlinghouse is the BEST more

Cares about the dog more than the money 2/10/2010

This is a great place, I wish Id gone here in the first place. My dog had been limping on and off for awhile and I took him to another vet hospital. They hardly looked at him before charging me a couple hundred dollars for x-rays and said he needed a surgery costing almost $5000! Then implied that I must not love my dog very much if I practically didnt fork it over then and there. I asked the vet about if there was anything else I could do or payment plans (hey, I don't have the price of a small car in my back pocket) and the assistant rolled her eyes like I was wasting their valuable time or something. A friend recommended All Creatures and especially Dr. Garlinhouse and Im so glad I went. She spent a really long time examining my dog, said she didnt need to take more x-rays right then and was really nice and gentle with him and then explained exactly what was going on and how it probably happened and the different ways we could fix it. I really liked she didnt pressure me to m more

I wish I had found them sooner! 2/4/2010

I adopted a cat from the shelter and within a day of getting her home I knew she has some health problems. I was pretty gun shy about going to the vet, its usually an unpleasant, emotional and expensive experience. I found All Creatures from the reviews on this site and I'm glad I did. Pros: They treat every animal like its their own Cons: None more

Knowledgeable and thorough 2/3/2010

Okay, so I've had nightmare experiences already with the corporate vet hospitals and with the dirty, grubby place in the nasty neighborhood. I LOVE this place! I was pleasantly greeted and was shown into the exam room within a few minutes. The assistant spent some time finding out the problems I was having with my dog, answered some non-vet questions and lo and behold, the doctor came in on time and spent a ton of time with me and my dog. What a change from the three minute in and out I got from the Big Business Place. I saw Dr. Garlinghouse and she did a really thorough examination, answered all my questions and really explained what was happening and WHY. Extremely knowledgeable and informed, very good with my scaredy-cat dog (she got onto the floor with him instead of hoisting him up onto the table and just pet him and talked to him without poking him with things right off the bat). I was very worried about putting my dog under anesthesia and she took me in back and showed me more

Animal Hospital 7/26/2009

My Ex used to work here so Got 2 of my dogs shots done here. Staff was nice. Very expensive, but worth the quality. Vet is very experienced!! I recommend them to anyone who has the money to get surgeries and care needed for their dog. Very small place though so make an appointment more

Good recommendation 3/17/2008

Have taken my pets there for over 20 years and thought the world of Dr. Batt. Now she is retired and the new vet seems to be a good replacement. Time will tell. Sure do miss Dr. Batt and her wonderful attention to the pets. She was the best. Pros: Keeps appointments on time. Works good with dogs Cons: New doctor has taken over and is too new to tell. more

Caring and informed 11/12/2006

My wife and I have used All Creatures for the year and a half that we've had our two cats, and we've been happy with the job that they've done for them. They're thorough and caring with the cats, both in person and also over the phone when we've had questions for them. Reasonable rates too! Pros: Quality, availability, staff Cons: Reminder card system doesn't work too well for them more
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Owner Message

  • Welcome to All Creatures Animal Hospital! We offer a stress-free environment for companion animals and people. In our homes, companion animals are not simply pets, but members of our families. We know that you feel that way about your animal friends as well. We offer "pet parents" the knowledge that their animals will receive gentle handling and expert medical care, while humans will receive clear explanations and friendly service. We treat your animal family members the way you would want to be treated, and we advocate wellness maintenance throughout the life of your companion. Our hours are designed to accommodate your busy schedule, and we invite you to leave your pet for care in the morning and return for pick-up in the early evening. Providing convenient access to animal health care is one of our main objectives. All Creatures Animal Hospital is fully licensed by the Veterinary Medical Board of California. All doctors are fully licensed by the Veterinary Medical Board and are registered with the Federal government's pharmaceutical agencies. We are not a "bargain-priced" practice, as we employ state of the art equipment and medications to ensure that your animal family member receives the best health care possible. However, when comparing prices, ensure that you are being quoted for the "total" cost of the service. For example, many times you may be quoted only for the surgeon's time, not the cost of anesthesia, preanethestic blood testing, nurse monitoring, or post-surgical pain medications. Our quote will be the complete price you pay, without any hidden extras or "optional" services. We will be pleased to arrange a tour of our facilities at a time mutually convenient to you and our patients. We treat most common pets, including: Dogs Cats Rabbits Rodents Ferrets Guinea pigs Chinchillas We are unable to provide care for: Birds Snakes Reptiles Fish Pigs Other barnyard animals However, we have referrals to other qualified practitioners. This list is not comprehensive, so if your animal is not included amongst our usual patients, please do not hesitate to contact us.

Additional information

  • Hours:

    M,F 7:00am - 6:00pm, Tu-Th 7:00am - 8:00pm
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