I am a current renter of a property I fell in love with from the outside. Looking at the inside, I felt that the place had potential. Made my deposit & read my lease. Upon reading, I found that this company states that there is a mandatory carpet cleaning fee & a separate apartment cleaning fee totalling about $300. I expressed my concerns about this as this place required extensive cleaning of the walls, floors, carpet & a/c vents.\r
I placed service requests the week I moved in via paper at their office & their website. I then had to submit the same requests again a month later. To my surprise, I had to submit again the following month, 1 at a time. They contacted a contractor to come fix my plumbing. A week later, I had the same issue arise & was issue was worse than before. The receptionist, Sandy, couldn't do or say anything regarding the issue & then hung up on me instead of trying to help me. The property manager, Vicki, has never returned my call, dispite several calls to her on that day.\r
Now I am currently waiting for a return call from them again on an issue with my refrigerator which is leaking water on the inside of it. Again, submission was made via online first. I waited over 1 week for a response. I finally went in to file out the form. The reason I was given was that they were having issues. I left word for the property manager to call again, & of course no call back.\r
I would not recommend anyone to waste their time with this company. They do not care about you, only the money. As I was leaving this location, a potential leasee spoke to me about how they were threatening to keep a deposit on a property if he backed out, even thought All County Property would keep an appointment with hime for 3 weeks to sign a lease.\r
I am currently ready to break my lease due to my review. I know I won't get my deposit back based in no small part by these reviews, but I don't really car at this point.
Pros: Cheap rent
Cons: Poor customer service & lack of maintenance response.