I will give All Chicago Appliance 5 stars. Without a doubt this business is the best that I've come across. They came out because I had an issue with my washer,which I knew from the start, kind of is like a car, you never know until you get into it what's wrong. Well, I can say I'm very happy with repair for my machine, it s like new now. Yes, it may break down someday and yes I will call them and have it repaired again. That's how much I love my machine and I love this company, thanks to the lady who answered the phones and thanks repair man who came out to make my washer all better.