Run away from this one! I just purchased a $650 dollar Kargorack from these people which wasnt installed straight by there inept installers. When I asked about it I was told that it wasnt the Kargorack, that my Van must be bent! It was obvious that there just needed to be a slight adjustment, and that is all I wanted. After asking the installer to adjust it three times and having cigarette smoke blown in my face, he went to get his manager. The manager, Allen, came out and said, "" looks striaght to me""! when it was most definately not. He said, "" Your van must be bent, but if you want me to go get my MICROMETER out and measure it I will. This obviously was very infuriating to me, and I left with it mounted askew. I ended up having to adjust it myself which took all of about 40 seconds. So much for my bent van. I will never step foot in another of these stores, and I am telling every person I know about my experience. Absolutely horrible.
Pros: None, there are other places one can shop for these items
Cons: ASOLUTELY TERRIBLE SERVICE