We have been happy with this facility until it was time for us to move out. Our rent is due on the 19th of the month. I notified the facility that we were getting ready to move our things out on the 5th, only to be told that the rental contract requires a 30 day notice. So the free month specials this facility runs frequently is not really an free month because the 30 day notice in the rental agreement will cancel out your free month on the tail- end.
Since I gave notice on the 5th, I was expecting to have to pay the pro-rated portion of my rent from the 19th to the 5th. But I was informed that they do not prorate any rent, so I would be paying to the 19th. Meaning not only do I feel cheated out of an extra 30 days rent, but the facility seemed OK adding an additional 14 days on top of that.
What they are doing may be legal, although I am still looking into my legal options. But it is certainly not right. I will be paying unnecessary rent on storage units for 44 days.
Other storage facilities I have dealt with will let you move out when you want, without charging you an extra 30 days rent on an empty unit (or in my case 44 days).