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All American City Vet Hospital - 2 Reviews - 123 Washington Blvd, Roseville, CA - Veterinary Services Reviews - Phone (916) 783-4646

All American City Vet Hospital

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123 Washington Blvd
Roseville, CA 95678
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(916) 783-4646
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All American City Vet Hospital - Roseville, CA
All American City Vet Hospital - Roseville, CA
All American City Vet Hospital - Roseville, CA
All American City Vet Hospital - Roseville, CA
All American City Vet Hospital - Roseville, CA

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I have taken my animals to see Dr. Heaton for 16 years. He was amazing, the staff were always so nice, and they seemed to take really, really excellent care of our pets. However...

Never again. 12/29/2009

I have taken my animals to see Dr. Heaton for 16 years. He was amazing, the staff were always so nice, and they seemed to take really, really excellent care of our pets. However, in the last year I had taken my 9 year old pomerainian to have a suspicious limp looked at no less than 3 times. Everytime we went in we were brushed off without an xray or a real exam; saying that my dog was overweight, and when he lost the weight he'd lose the limp. Eventually he did lose the weight, and the limp persisted. The day after Christmas he stopped walking. When I called to make an appointment to find out what is wrong with him the staff were cold and rude, Dr. Heaton's fill in vet was in (a brusque imbecile worthy of his own review) and wouldn't be able to see him until later in the afternoon. Finally, after calling around we ended up taking him into an emergency vet at Loomis Basin Vet Hospital where we learned my dog has cancer in his hind leg, so bad that the bones there are so brittle they broke sometime in the last few days. Now I am faced with the terrible decision of how to deal with this. He will need to have his leg amputated, and hope the cancer hasn't spread. That will involve months of rehabilitation and pain management that he may not survive, and I can't really afford. I can't help but think, that if he had examined him more throughly, or taken an xray even once, we may have caught this sooner. Maybe before the break, and bone loss so he could keep the leg. They didn't give him cancer, by any means, but they also did nothing to look for any ailment either. Pros: it's in roseville more

Reckless and dangerous 10/31/2008

\r \r I took my 3 month old puppy to this vet on the recommendation of a co-worker. I was told that he just had an ear infection and that I should just leave him overnight.\r \r When I came in the next afternoon, the puppy was dead. No one thought to call me or to let me know he was getting worse.\r \r I know no doctor can perform miracles, but the staff seemed very cold when I asked why no one thought to let me know what was happening.\r \r I wouldn't send my enemy's snake to these people\r more
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Owner Message

  • You can feel confident about bringing your pets to Dr. Scott Heaton. With a great staff your pets will get the best treatment, excellent all around, great knowledge, experience, and recommendations.

Additional information

  • Hours:

    Sunday: 12:00AM-12:00AM Monday: 8:00AM-6:00PM Tuesday: 8:00AM-6:00PM Wednesday: 8:00AM-6:00PM Thursday: 8:00AM-6:00PM Friday: 8:00AM-6:00PM Saturday: 9:00AM-2:00PM
  • Payments:

    Discover, Master Card, Visa
  • Neighborhoods:

    Roseville Heights
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