My system stopped all of a sudden and I needed service right away. I called my usual company and they said they could get to me in an hour or tow. Three hours later still no show, so I called a friend who them recommended All American. They said that could get there in an hour or two. Less that one hour later I had a serivce man at my front door. He said that my coils had bad leaks, and suggested that I replace my system. He put in freon to get me going again and told me that I should start getting estimates right away.