I didn't have an apptmnt. When I walked in, she greeted me very coldly and then began talking under her voice about how people need to start making appointments. She said she had to leave early, so she was in a hurry when she did my brows. She slathered the wax on angrily then ripped off the wax with a piece of my skin! It hurt like hell, but I though it was supposed to. It's WAX! Then she tells me if I use topical acne cream this will happen... The next time I went I almost had to fight the massage therapist! He kept pursuading me to get a massage! Now one eye brow is Round ) and the other is straight . I'd recommend finding someone that's more attentive and a more professional facility. This place looks like the hood.
Cons: Unprofessional, BAMA, Evil Staff