I can go on and on about my experience with this pool builder, but the most important aspect is they take no ownership in their work. I have an engineers report plus an opinion letter from a Lic appraiser detailing the issues that they are ignoring. They claim because it was a year and a half ago, that I should have called this to their attention when it was first built. (Side note is that I did tell them) You see they poured my decking with the wrong grade and not enough drainage. it does drain but it drains in to my garage and since they poured the slab a certain way, (hard to explain) I have to go outside when it rains and sweep away any leaves that may cover the little drain they did give me so that it doesn't flood into my home. There were other issues that I won't go into but know that they refuse to even come look at the problem much less stick by their product. Instead they said to clean my drain!!! This will cost me around 6 grand I think to fix may be more. Keep in mind this is only one of several issues.
Pros: They talk a good game
Cons: They don't back it up