I have two Labradoodles, both with undercoats. Alexandria's is the absolute best grooming experience I have ever had. Professional, no nonsense tell me exactly as it is, is best case imho. If don't understand willing to take time to explain, also willing to listen to my critique. Consistent good clip/grooming. Always alert me to an ear condition or anything that they notice which I might be aware or might have missed. Dogs talk if we listen, these two race each other to get inside on grooming day and so proud of themselves after. (I have had bad experiences elsewhere. Ex. one came inside then immediately hid after using mobile groomer - with good reason. Another I came back early only to hear the cries of distress from my oldest...what I saw when I simply walked past and to grooming area was enough to have me take them immediately from the premises immediately. There are others yet this is sufficient). My two love to swim and are active, brushing them properly daily is not consistent. No worries now as consult with Ria found a cut and ongoing partnership which keeps my kids looking great, relieves me of pressure to brush daily. The surface always looked fine yet unseen undercoats can be so knotted is painful for them, have not had this since using Ria and her groomers. I would give a ten on all counts.