After getting a TERRIBLE haircut at a salon in Orange, I went to Alexander's to get it fixed because I've heard good things about this salon. The receptionist booked me with Kirsten Fry. I went in on a Saturday and was very impressed by the salon and the staff. It was a super Saturday and all the products were 10 to 15% off and the receptionist offered me banana bread, strawberries and a drink. Kirsten took the time to find out what kind of look I wanted and was the first stylist ever to ask me about what products I was using and how much time I want to take fixing my hair. I ended up with a GREAT cut. When I left, she gave me a goodie bag filled with sample products, a pen, and notepad. I will go back to see her again for sure!