They are very professional and top notch, make you feel important when you walk in the door. Marissa is wonderful and really takes the time to make your experience the right one. Everyone on there is very nice and personable. Nicole does a fabulous massage before moving on to the ""stylng"". I aways have a great experience and their hospitality always makes me come back. Most everyone has been there for years so they all have a vested interest in making this salon a great one. They take the time to get it right regardless. It is well worth paying a little more for the great quality and service. I highly recommend them!!