We really regret using Albuquerque Pools and Spas. When we closed our 3 year old pool last Fall, it was in perfect working order. We arranged for them to open our pool and provide biweekly cleaning service. They ""opened"" our pool - after showing up 45 minutes late. It took 3 visits to supposedly clean the pool. Two days after their last visit, we opened it to swim for the first time and found it to be filthy. An entire layer of debris on the bottom of the pool. There was also no water return to the pool - only to the spa, which was also rather dirty. We have an auto pool cover which seals out the vast majority of debris. We were upset, but understanding that something just must have gone wrong and that they would fix it. So we emailed Brad twice and received no response. We called and got no response. We figured we'd wait a few days and just talk to them when they came to clean it again. But, of course, they never came to clean it. My wife left another voice message and finally we got an email with some cockamamie excuse that they'd gotten a big contract and wouldn't be able to service our pool this year. So if you're looking for someone who may actually be able to HELP you, look elsewhere.