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Alaskan Home Services - 394 Reviews - 2428 W Campus Dr, Tempe, AZ - Air Conditioning Repair Contractors Reviews - Phone (602) 252-7526
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Alaskan Home Services

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2428 W Campus Dr
Tempe, AZ 85282
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(602) 252-7526
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Alaskan Home Services - Tempe, AZ
Alaskan Home Services - Tempe, AZ
Alaskan Home Services - Tempe, AZ
Alaskan Home Services - Tempe, AZ
Alaskan Home Services - Tempe, AZ
Alaskan Home Services - Tempe, AZ

Reviews

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Worst

I've been using Alaskan Home Services for a couple years. We bought the maintenance agreement last summer. Something happened with the motor in the condenser, and they came out an...

Good customer service 1/11/2018

Tech came in and checked system. He went into the attic and checked blower and he said the motor was bad. Good thing I had PMA contract otherwise he said it would cost 1500 dollars. He showed me pictures of the vanes of the blower unit and all the dust on them. He said he could clean them for additional fee when he comes back to replace the motor. I asked him if they are supposed to be checked during the 6 month checks and he said yes. I then told him none of the techs go into the attic to check the blowers. He told me to contact the company and report this issue. more


Very Good Experience! 11/2/2017

I've been using Alaskan Home Services for years and years! I have a three-year-long service contract with them that I've been renewing, and I will certainly continue to do so! As a company, they're very professional, and easy to schedule and work with. Every employee I've ever interacted with has been competent and polite, and they're consistently on time. They're really very good, and I would definitely recommend them! more

Great Experience 10/5/2017

Overall, I had a very good experience with Alaskan Home Services. They just came and did some work for my air conditioning unit and I was very happy with the results that I got from them. I would recommend them to other people based on the experience that I had. I thought that the pricing was okay, and that everything turned out very well, so I'm happy with the work that they have provided for me. I hope they keep up the good work. more

Good Company 9/14/2017

I have used Alaskan Home Services for about four or five years and I think they do good work. I'm in real estate and I've not only used them myself, I've also recommended them to others. I think the last time I called them in, they did an air conditioner repair for me. They are professional and efficient in the work they do. I think the pricing they offer is pretty reasonable. pricing reasonable. I had them check over one of my sales houses, just a tune up of basics, and they did pretty well with that in terms of promptness and pricing. Overall, they're a good company. more

Overall Decent Service, Not The Best, Not The Worst 8/11/2017

In general, Alaskan Home Services has done some good work for me but I have had some issues in the past with them, including some un-kept promises. In terms of standard maintenance, they do a good job and the pricing is very reasonable. The do keep sending a different guy out to my home to do the services and each guy keeps trying to upsell me on products, which is guess is part of their job but it irks me a little. Overall they do a good job but there are just some small things that keep me from giving them 5 stars. I will continue to call them up for service though. more

Not Good Experience 8/4/2017

I had Alaskan Home Services come in to do an inspection of an air conditioning unit prior to a sale. The breaker kept popping. I had them in three times and they couldn't really fix it. I called in another company and they identified that Alaskan Home Services hadn't maintained the unit properly. They hadn't cleaned the coils and they had allowed the insulation to fall against the fan thereby causing the short circuit. I don't think I will use them again. more

A Terrible Experience 7/26/2017

I had a terrible experience with Alaskan Home Services, the whole five years was terrible. I bought a contract with the company and initially, the sales guy comes out trying to sell me all kinds of stuff I didn't need. I could have gotten over that, but every single time they come out they try to upsell you. They were always trying to sell me on something I didn't need or want. The guys were always late. I don't think they ever checked their schedule. I would make appointments and they wouldn't show up on time, or would even show up on the wrong day. Every time you had someone different who came out, there was no consistency at all. Getting a hold of customer service is a nightmare. I would tell other people not to use them. more

Great Service, Very Pleased! 7/5/2017

I recently went to Alaskan Home Services to have a repair done on the air conditioner in my house, and was quite satisfied with how the work from them went. I was in a crisis when I called out to them because it was over 80 degrees outside and I had animals that were overheating. The repairs were completed quicker than I had been expecting and we haven't had any issues with the air conditioner since the repairs were completed. Overall I think Alaskan Home Services did an excellent job, I highly recommend them. more

Employees Seem Under-Trained or Just Uninterested 6/30/2017

Alaskan Home Services provides warranty service for my AC unit and I've been consistently disappointed with their service. This is second year in the row that I've had this kind of service. The gentleman came out, pulled the cover off the unit, did some testing and spent a lot of time talking. He said the unit was in great shape and asked me to sign the receipt, but the thing was that he didn't clean coils, he didn't look at the heat exchange unit, he basically did the bare minimum to get in and out as fast as possible. I have to say, however, that this is completely typical of this company. They have terrible service. Last year the service was bad as well and I don't know how but somehow the manager found out about it. They sent someone else out here who bent over backwards to give me good service, but it seems like some of their folks don't know what they are doing or just don't have very much interest, I don't know. I couldn't recommend their service at all. I have warranty on the unit and they service the warranty, but I know how you're supposed to clean the coils and he never even looked at the coils. That's the kind of company this is. What makes me feel really bad is that a while back I recommended them to 7 other neighbors who bought from them on my account. I feel guilty about that. I would never do that again. more

I'm not likely to recommend them 6/19/2017

I've been using Alaskan Home Services for a couple years. We bought the maintenance agreement last summer. Something happened with the motor in the condenser, and they came out and replaced it. That didn't work, and they came out again right away to replace it again. We had to pay a pretty good sum even though we had a maintenance agreement. I wasn't happy about that. more

They get the job done 6/16/2017

Alaskan Home Services came recently for my spring check up. They checked my air conditioning unit and washed the outside of it. I've been with them for 15 years. I like the service. I like the people; they're always very friendly. more

Good Company 6/5/2017

Alaskan Home Services did a good job for me. I did have some problems which were very frustrating. But they stepped up to the plate and dealt with everything as best they could. Ron was very wonderful and helped as much as was possible, which I appreciated. There were some issues, but everything is fixed now and it's working well. more

Prompt and Professional 5/31/2017

Alaskan Home Services have done work for me on multiple occasions. Most recently I called them to deal with an air conditioning system I was having issues with. Their repairmen are professional and efficient, and they had the air conditioning running in no time. They arrive on time and do a good job. more

Great Service, Excellent Work! 5/8/2017

Alaskan Home Services is a fantastic company! We have worked with them for over 6 years now and they have done a variety of jobs for us at our home. They have installed a water heater, furnace, AC Unit and a whole home air purifier. The crew that comes out are very friendly, informative and professional. We like how they show us what they are doing throughout the process. Another plus is the fact that they work with Home Depot which really helped with credibility and our expectations. more

Great service. 5/8/2017

Josh was very professional, polite and courteous. more

Had Complications - Otherwise, Service Was Good 4/14/2017

Our experience with Alaskan Air Conditioning and heating was just alright, mainly because we had a couple of complications with our installation. They had come in to replace our AC unit, but miscalculated the amount of air that would pass through, so they had to come back to do some more work on it. So they addressed the issue, but had to make a few more holes in the wall to do it. They got it done in the end, but it was not done exactly the way that I wanted since we had to make compromises. Their customer service is pretty good, however. They come out biannually, and stuff like scheduling is usually pretty easy. It was just unfortunate that they did the miscalculation. more

Very Polite and Very Helpful 3/29/2017

Alaskan Home Services does a routine check of our system. They come twice a year to check the inside, check the filters, etc. We've been using their service for quite a while, maybe 8 years, and we've always been satisfied. The prices are great and they are very polite and very helpful, so I like that. more

Good company. No problems, no worries, they are good. 3/20/2017

Alaskan Home Services are good, I'm actually about to call them to make another appointment with them but we are happy, no problems, no worries, they are good. more

I Would Wholeheartedly Endorse Them! 3/2/2017

Alaskan Home Services was the company that originally installed my A/C unit and now we have been using them for about 4 years! They are so personable, helpful, and overall very pleasant to work with. They most recently did some routine maintenance for us and it went really smoothly. They have very competitive pricing. I would wholeheartedly endorse them! I highly encourage folks to use them. more
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Owner Message

  • Alaskan Home Services has over 40 years of experience in providing home and business owners with the best quality service for all their air conditioning, heating and plumbing needs. We are a family owned and operated business servicing Phoenix, Az and Tucson, Az. We will continue to be an industry leader by consistently providing our customers greater comfort and savings by delivering the most cost-effective services available combined with the most efficient, highest-quality products on the market. We are proud to offer excellent plumbing services, as well as HVAC installation and repair in Phoenix, AZ. Our goal is to provide high quality HVAC installations, repair service and maintenance at affordable prices. We will always work with you to restore your heating and cooling systems quickly and effectively utilizing smart, long term solutions. Plumbing Services With every plumbing installation or repair comes our promise of expert service from exceptional plumbers. We won’t consider our work complete until you are 100% satisfied. Because we operate our own metal shop, we are often able to take our customers from system failure to new AC installation in less than 24 hours. Our goal is to provide fast, affordable HVAC & plumbing installation and repair services, and we will always work to restore your heating, cooling, or plumbing systems quickly, effectively, and affordably. If you need HVAC installation & repair in Phoenix, AZ or Plumbing repair services, please give Alaskan Home Services a call!

Additional information

  • Hours:

    Daily 24 Hours
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