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Alamo Rent-a-car - 4 Reviews - Tampa International Airport, Tampa, FL - Car Rental Reviews - Phone (813) 396-4140

Alamo Rent-a-car

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Tampa International Airport
Tampa, FL 33607
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(813) 396-4140
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Main categories:

Car Rental

Related categories:

Travel & Transportation

Reviews

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( 3 )

Best

Rented here and unexpectedly dropped off at MCO (Orlando). They were within their rights to charge me an huge drop off charge, since I didn't plan it. They worked with me and re...

Worst

Booked for 21 days using AA Advantage miles. Fly often and rent cars weekly (corporate is through Hertz though) so I am familiar car renting. Got the best (lowest) mileage charge...

Editorial review from Citysearch 4/10/2013

We were blamed for damage to an Alamo rental, which did not occur when we had the car - the car had 20+K miles on it, so the car was far from new. I travel frequently and use other rental car companies regularly - minor dings/dents/scrapes are normal on older rentals especially, and for other rental agencies little is made of such damage unless it is significant, so I don't typically bring damage to their attention. Many hours of my time have been spent fighting this to no avail - will never use Alamo again! more

Excellent service and people. 11/29/2011

Rented here and unexpectedly dropped off at MCO (Orlando). They were within their rights to charge me an huge drop off charge, since I didn't plan it. They worked with me and really helped me. Screw the other reviews, these people really do care. Russell more

Never Again 7/24/2011

Booked for 21 days using AA Advantage miles. Fly often and rent cars weekly (corporate is through Hertz though) so I am familiar car renting. Got the best (lowest) mileage charge per day through Alamo but then they had lots of lovely little hidden fees that other agencies do not (Including National which is owned by the same parent Corp) The one that really got me annoyed was the $10 per day extra driver charge. At National, Emerald Club members have an extra driver at no charge. No such benefit at Alamo (they would rather you drive tired instead) . The clerk here was particularly rude (the guy outside at the booth who did the walk around with me was excellent though). Wanted to add my domestic partner (we live together but not married and she prefers her maiden name) as the extra driver. Still $10 a day. Never encountered this before and it pretty well tells me to stay clear of Alamo (National would be a better bet even though it is the same parent Company) but my perspective is to avoid them both. In my case it would have cost me a few more miles out of my AA account but I would have had a second driver and not had them try to rape me for $10 day. more

Total Rip-Off 2/9/2011

TOTAL RIP-OFF - my Dad booked a rental car through Alamo's booking agent, Hotwire. They have an undisclosed condition in which you not only cannot cancel or change a reservation, but you lose your reservation within twenty-four hours if you are late in arrival. I had an experience in which even though my dad had a car reservation for 10 days through Alamo (which he paid $441.25 dollars for), he was denied his rental car because he arrived over twenty-four hours late (even though he already paid for the car!). He was then forced to pay for ANOTHER reservation and had to pay for TWO cars, one of which he never received! ABSOLUTELY HORRIBLE, HORRIBLE CUSTOMER SERVICE! more

Alamo Rental is unjust 4/6/2010

I rented a car from Alamo rental at the Tampa Airport location. Upon the walk around of the car, I noticed the window shield was busted right above the rear view mirror. I told the person that was checking out car to me. Additionally, when I returned the car I told them once again about the window shield. Five months later I received a letter saying they were turning me over to a collection agency for damages. This is the first notice I have received concerning this. Alamo, this is unjust and against common curiosity. SHAME on you for doing this to me. I travel around the country and I will be sure to never rent from you again. Public beware of the terrible things that Alamo will do to you. more
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Additional information

  • Neighborhoods:

    Northwest
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