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Alamo Rent A Car - 1 Reviews - 5900 Messer Airport Highway, Birmingham, AL - Insurance Reviews - Phone (855) 538-0015

Alamo Rent A Car

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5900 Messer Airport Highway
Birmingham, AL 35212
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(855) 538-0015
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Alamo Rent A Car - Birmingham, AL
Alamo Rent A Car - Birmingham, AL
Alamo Rent A Car - Birmingham, AL
Alamo Rent A Car - Birmingham, AL
Alamo Rent A Car - Birmingham, AL

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I was in Birmingham to visit family for a few days. We were also going to drive to Atlanta during our stay in Birmingham so my wife and I decided to rent a car while we were there...

Never again will I go with Alamo, period. Horrible 4/20/2012

I was in Birmingham to visit family for a few days. We were also going to drive to Atlanta during our stay in Birmingham so my wife and I decided to rent a car while we were there instead of using my sister's for the long drive. We checked a few rental car places and decided to get one from Alamo since they gave us the best deal. Our flight to Birmingham wasn't arriving until 12:30am, it was a late flight. Their website gave us an error that they were closed from 12am until i believe 6am. We called them direct and inquired about getting a rental and what time they closed. They told us that they always wait until the last flight has arrived before closing. They reassured us that they would be there after our flight was there no matter how late. So we went ahead and booked a rental with them. On the day of our arrival, our flight got delayed by an hour. Since we had talked with Alamo and had been assured that they would wait for us, we were not worried about the delay affecting us getting a rental with them. When we got to Birmingham, I went straight to the rental place while My wife went to get our luggage. I was in shock to find the place closed, no one, nothing. Luck I decided to go further down the hallway to see if any of the other car rental places were open because Hertz was still open. We ended up getting a rental with them even though it cost a little more than what we had intended to spend. They told us that this is a common occurrence with Alamo, them promising customers that they will wait until the last flight had arrived before closing. This was a horrible experience and I wouldn't recommend Alamo to anyone that wants to be treated right. Pros: null Cons: null more
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Owner Message

  • Alamo Rent A Car provides a wide selection of vehicles for personal and business car rental needs at locations in more than 42 countries worldwide.
    Car rental options range from economy and compact cars to convertibles, SUVs, luxury cars, minivans, pickup trucks, cargo vans, 15 passenger vans, and hybrids. Alamo offers exceptional rates on a wide selection of rental cars. Alamo.com offers internet-only car rental exclusives, daily, weekly, weekend and one-way rental car specials. Planning and reserving a rental car for your vacation or business trip couldn't be easier.
    Skip the line at the airport rental car counters with online Check-Ins. Just choose your rental car and check-out at the exit booth. Online Check-In is available at select Alamo Rent A Car airport locations. Full list of locations available on the website

Additional information

  • Hours:

    Sun-Fri: 05:30am - 11:59 pm; Sat: 05:30am - 10:30pm
  • Neighborhoods:

    Woodlawn
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