JavaScript is not enabled.
Aksarben Ars - 8 Reviews - 7070 Street SOUTH108TH, Omaha, NE - Plumbing Contractors Reviews - Phone (402) 331-1233

Aksarben Ars

Claim
marker
7070 Street SOUTH108TH
Omaha, NE 68128
marker
(402) 331-1233
Incorrect info? Correct your listing

Photos

Aksarben Ars - Omaha, NE

Reviews

( 6 )
( 0 )
( 0 )
( 1 )
( 1 )

Best

Over the past year I had to replace my hot water heater, furnace and a/c. I have become very familiar with your business and with several of your technicians. You and your techs h...

Worst

My hot water heater was not working so I called aksarben ars. The guy that came out told me I needed a part (burner assembly) and that I could save money doing it myself, so I got...

Not a great experience 5/24/2016

My hot water heater was not working so I called aksarben ars. The guy that came out told me I needed a part (burner assembly) and that I could save money doing it myself, so I got the part he told me to and put it in, it didn't work. So I called again, another guy came out and told me "he should never have told you that...you need THIS part" (gas control valve) and said if you can change the 1st one yourself, this one is even easier. So I tried again with the new part. Still nothing. I called again and the 2nd guy came out again. He brought the same 2 parts that I changed out with him and popped one in, and it fired right up. Apparently I got a defective or incorrect part when I bought it myself. My shock came when he told me it was $400 to do this (and this didn't include the part price because it was under warranty). I think he spent 10 minutes popping the new one in, since I had already taken the old (new) one out already. He said he came out 3 times (which he did), but if it was diagnosed properly when the first guy came out, or the 1st time the 2nd guy came out, none of this would have ever happened. We were without hot water for over 5 days because of all the back and forth. I never asked to do it myself, they suggested it...and who doesn't want to save money if they can? The whole thing left a bad taste in my mouth and I will be going elsewhere for my plumbing needs. I will say, both guys were nice and I appreciate them trying to help me out. RESPONSE FROM Aksarben ARS: Aksarben ARS appreciates the feedback, and if you would like to talk to our Quality Assurance Manager, he can be reached at 402-935-6077. He will be happy to assist you and would like to gain an understanding of your situation. It is not company policy to encourage our customer to make repairs on their own, and we are addressing the issue. It is policy for our plumbers to troubleshoot the problem, go over options, reviewing the pricing, and to complete the repair if the customer chooses. more

very good and courteous work by everyone I dealt with 5/3/2016

Over the past year I had to replace my hot water heater, furnace and a/c. I have become very familiar with your business and with several of your technicians. You and your techs have done outstanding in all aspects of heating, air, and plumbing. Everyone I have encountered has been professional and courteous. Thank you, Craig T. another satisfied customer RESPONSE FROM Aksarben ARS: Thank you for being a valued aksarben ARS customer and we appreciate you taking the time to review our work. more

Thank you for being so good. 4/9/2016

The Aksarben HVAC team is as good as it gets and their man Erin is as good as it gets. more

Professional plumber! 2/23/2016

I felt confident that the plumber knew exactly how to fix my problem! Very knowledgeable and professional! more

Great service 2/22/2016

Was able to install new furnace and ac in one day. Cleaned up once down. Thank you more

The service man was very thorough, knowledgeable and pleasant. 2/19/2016

I liked being told recommendations without the feeling of being pushed. I thought the service man Dan K. was very pleasant, knowledgeable and thorough. Very pleased with plumbing service. more

Grossly Overcharged for furnace 12/28/2011

We were grossly overcharged for a new furnace just installed last week.\r It was right before Christmas and we really had no alternatives. They knew it was an emergency and we really had no where else to turn to.\r They installed a new furnace, but we paid at least $1500.00 to $2000.00 more than we should have.\r We cannot recommend in good faith.\r We will not use this company again for any installs in our home. more

First Class Plumbers 9/5/2005

When we needed a plumber quickly during a friend's family reunion, this group didn't fail us. With a household of people you can imagine that the bathroom was very necessary. When we had a problem they came on an emergency call and didn't overcharge us and took care of the problem immediately. We were given fast, friendly, efficient and expert service. Couldn't recommend them more highly more
< Previous 1 Next >
HOLIDAY SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 3/1/2019

Exceptional Service Guarantee

Owner Message

  • Aksarben ARS provides the greater Omaha area with expert heating, air conditioning and plumbing services. Have an emergency AC repair or plumbing need? Aksarben is available 24/7!. Air Conditioning,Heating,Indoor Air Quality,Plumbing,Drain Cleaning,Sewer Lines

Additional information

  • Hours:

    Daily 12am-11:55pm
badge