I was drawn into this place by its fancy packages talking about how they will cuddle with my dog and have play time and all the other inticing things that make you feel like your dog will be so happy. Well, when I dropped my dog off they gave me a tour, showing me the play area ( a gravely small area that didn't look like very much fun to me) and his cage. They never showed me a chair or anything like that where his cuddling time would be going on, so I'm not too sure I believe that happened. Then I told them I didn't want them to give him a bath before I picked him up because I only like groomers or myself to give him a bath since his hair gets matts if he isn't brushed out right after his baths, and they gave him a bath telling me they needed to because he was so filthy and smelled. The only way he would have smelled is if they were not cleaning out his cage, which is probably why he was fithy too. It wasn't hot outside, I don't feed him wet dog food...nothing. So to top off the whole experience, I gave him a bath myself a few days later and found fleas all over him! I only had 1 dog, he was never around other dogs, and he never had them before I took him there because I check him about once a week. So anyway, now I am in a dilemma because I have to board him again, and I was so mortified by that one experience I don't know if I trust anyone else.
Pros: I guess they were friendly...but seemed kind of unorganized.