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Aiello Home Services - 204 Reviews - PO Box 548 600 Old County Circle, Windsor Locks, CT - Plumbing Contractors Reviews - Phone (888) 956-4455

Aiello Home Services

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PO Box 548 600 Old County Circle (at Old Country Rd)
Windsor Locks, CT 06096
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(888) 956-4455
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Aiello Home Services - Windsor Locks, CT
Aiello Home Services - Windsor Locks, CT

Reviews

( 172 )
( 16 )
( 3 )
( 2 )
( 11 )

Best

Shawn was extremely knowledgeable and explained everything going on with our AC unit very clearly. He was helpful, efficient, polite & professional. We had a great experience wi...

Worst

Nice enough job. They swapped out a kitchen faucet (homeowner supplied) no problem (...that earned them the 2nd star). Works great...but for $370?! Yikes. I'm not hoping for any m...

Aiello Home Services 5/25/2018

Shawn was extremely knowledgeable and explained everything going on with our AC unit very clearly. He was helpful, efficient, polite & professional. We had a great experience with Aiello Home Services and will definitely use them again in the future. more

Aiello Home services 5/25/2018

Had my A/C checked today & Jason was Great, however in all the years I’ve been with Aiello this is the first & only time they’ve come out and didn’t find something to charge me for. They’re furnace repair people are absolutely the worst in the business and when you want to cancel your service contract they give you static about having to do so in writing. Way to expensive for the nothing that they do and can’t seem to be able to answer questions only offering expensive excuses that other companies can do cheaper or can make inexpensive on the site repairs. I wouldn’t ever go back to them 1 star more

Electrical work performed in our home 5/20/2018

Scott G. came to our home while we were having an HVAC repair and noted several issues in our basement that were not up to code. He suggested that they be repaired for safety reasons. We asked him to perform those tasks and several others, including additional lighting in the basement and a generator connection. Work was completed promptly and the site was completely clean when he left. Scott provided excellent value for the cost of his services and we are quite pleased. more

Service call for Sr citizens 5/10/2018

Zack was an absolute professional. He had his work cut out explaining new tech to a senior citizen. However, he was extremely patient, thorough and most important, respectful. He gave honest professional opinion when asked and used personal experience to help ensure confidence. more

Bill Lusty 5/2/2018

Bill was knowledgeable, personable and had great customer service skills. He explained what he was doing and why it was being done. Bill is a good person on the Aiello team. more

Service experience 5/2/2018

For Zack Elfein, Srv. Tech-very polite, clean, conscientious, knowledgable and willing to do extra work while here on the HVAC system as it needed more than just the annual service. Good guy, I recommend keeping him on board and moving him up in the company! Service wasn't cheap but reasonable. Linda Bissell more

Excellent Service 4/24/2018

Came to my home gave me quote, explained the process and got the job done. Well please with the entire process. Discovered I had no hot water @ around noon and a new heater was installed by five o'clock before my wife and daughter returned home from work. Very Good!!!!! more

Aiello Sends Bob 3/28/2018

Bob came on the button and was pleasant to talk to. He came the very afternoon that I called in for help with a major plumbing issue. He knew what was wrong and how to fix it, plus updated some other items in need of some attention. He gave me choices for levels of replacement items and projects and did not put pressure on me to go for the most expensive. I am so glad to have the work all done in such a quick and efficient manner. It made my day!! more

cindy clay steve jesse 2/22/2018

not much more than i said in past review Cindy was her excellent csr self making sure i got service as soon as i could she is the best .Clay as a Tech excellent he found the problem told us what was going to be needed to be done when we have funds but got furnace operational none the less he is the best.Steve was excellent working out affordability thank you Steve and Jesse tried his best to get financing for new furnace again would highly refer Aiello to anybody more

Pleased with the service 2/20/2018

Pleased with the service. Arrived early, professional, courteous and finished the job quickly. Would definitely recommend. Thank you. more

Clay Countryman 2/12/2018

Clay was very helpful while he inspected the boiler. He patiently answered all my questions as I tried to understand how it worked. more

Plumbing problem 2/9/2018

Service was excellent and accommodated all my needs. Very professional. more

Quality Service 2/1/2018

Nick W. did a great job repairing my MB exhaust fan. He repaired only what was necessary to save me money. I really appreciated that. He explained the entire process to me as he was working. He was very friendly and easy to talk to. I would not hesitate to have him return and do more work in my home as needed. more

William Lusty 1/19/2018

Outstanding people skills! fully engaging, polite and highest level of professionalism. Highly knowledgeable about every facet related to Furnace and heating. Explains everything and solicits questions and permission for everything. Great guy! more

Gfi circuit breaker replacement. 1/18/2018

Technician Nick was very professional and did a good job. The cost of the job was way out of line what it should have been. The cost of the GFI breaker was $120 when retail price was about $25 tops. The whole job took about 1 hr and the total price was $600. I don't know what their hourly rate is but I think $400 a hr is outrageous. more

Home energy audit 1/15/2018

Ross and Spencer came to our home in Windsor Locks today to perform an energy audit of our home. They arrived promptly as scheduled. They got established on the job site quickly and got right to work following a run down of what they would be doing. Both Ross and Spencer were knowledgeable, professional, courteous, and all around, a great team. Very friendly as well. Very happy with the outcome of the work. Already notice an improvement as a result of the services provided in that most of the old draftiness seems nearly eliminated. Hi-5 to Ross and Spencer. more

Ross Suto Aiello Home Services - Energy Audit 11/28/2017

Ross was professional and thorough with my home energy audit today. I really appreciate he and Spencer doing such a good job for my home. more

Water heater replacement 11/13/2017

Michael was here to replace my water heater. I was completely happy with his work. He explained what I needed, what it would cost and completed the work in a timely manner. Thank you for a job well done. more

Aiello Home Services 11/6/2017

Bob Nadile was our in Home Service Rep. Excellent individual, he explained the issues we were having and gave us options on what or why to do things. All work and clean up was completed in the same afternoon. He also handled our house of "Animals" including Charlie very well. I would recommend the Aiello folks for anyone's service needs. more

Great service 11/5/2017

We had a leak from work done a few months ago. Bill L. was sent out the same day I reported the problem and quickly fixed it. He is an asset to the company, he knew exactly what to do and did a great job explaining and coming up with a remedy. Aiello has so far been a great company to work with. more
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