This place has the worst customer service ever!!! I had to rent my 3 year old a tuxedo from this place last summer and again this past May and they are horrible. My very first visit there I took my son to get fitted. We came 1/2 hour before closing and they told us it was too late and we would have to come back another day! Why???? He wasn't even doing anything. Basically, we've been there to get fitted, to pickup and to drop off and everytime we've either gotten ignored or they were just plain rude like we were being a burden to them! The guy with the long ponytail who works there was the worst. I even called the manager to complain since i was spending about $150 to rent a tux for a 3 year old! She obviously did not take my original complaint very seriously because her staff is still horrible. We went back this past May for another wedding thinking it would be better and that maybe different people worked there and almost a year later not only was it the same guy with the ponytail but the customer service was just as bad! I do not recommend coming here at all. You are asked to spend so much to just rent a tux you'd think we'd at least deserve good customer service. I was wrong!