HORRIBLE. I'm willing to bet money that most of these positive reviews are fake. This company sent me a handyman to do the simple job of hanging pictures and mirrors. Granted, two of them were big, but that's why I was hiring someone. After all, I'd had the same objects hung twice before without issue. Not this time! The person that they sent was clearly not up to the job; it was obvious the minute that he arrived at my door (older, awkward and not particularly strong looking). He failed to arrive with the necessary hardware to hang heavy objects even though I had made it clear what it was that I was looking to have done. Had I known this, I would have picked the hardware up myself. On top of it, he was rather creepy and I didn't care to interact with him. Long story short, he took 1 1/2 hours to hang ONE mirror. At that point, I negotiated to pay him for only two hours of work @ 80 a pop. I should have just called the job off. Even the guy installing my cable commented on how slow he was and that he seemed really strange and lost. When the handyman finally got around to hanging a thirty pound Indonesian, antique mirrored panel in my bedroom, he decided to use dinky hardware that was meant for a picture. Not surprisingly, it fell down and damaged my wall. That's when I asked him to leave. At once. I was going to take up the issue of my wall with his boss. By that time it had been close to four hours to go to Home Depot for the correct parts, hang two big pieces, a medium sized mirror (which I'm going to have to have re-done b/c he failed to ask me where exactly I wanted it on the wall) and do a bad job on an additional mirror upstairs which damaged my home. It had previously taken handymen two hours, b/c they came prepared, were efficient, and were up to the task.