I have been going here for over 20 something years when they were ABC Nail until now as Aesthetics NW. They are in a nice location and the old reviews are no longer true about the institute. I have always gotten a great facial here. The prices can't be beat. True, they aren't warm and fuzzy people running it but they aren't doing the facials. I recommend it as a great place to go. I can't say anything negative about the work they do here. I don't know about the nails as I don't have that done.