We went here with our kid's and the restaurant was nice and clean, but not very busy so I don't know why the service was so bad. The food was not very good either. My daughter ordered the pizza off the kid's menu and the crust seemed unbaked. She refused to eat it, and she will eat almost anything. Our older daughter had the half rack of ribs, they were so over cooked that the bones fell apart and she had a hard time determining what was bone and what was the meat. I had the vegi fajatias they were only ok. I felt a little ripped off since there was only 2 thin pieces of red pepper and 7 thin small green peppers a handful of onion and maybe 1 portabella. My husband had the walleye sandwich, he was happy with it. The bread pudding which is claimed to be world famous or something was only ok also. As far as the service I was not impressed we waited way to long for the food concidering there was only one other table of people and when she did stop to check us, she never noticed that most of the food was not even touched. The food is a little over priced for what you get.