Was recently informed that a partner (physician) would be leaving the facility: after a recent occurence with the facility, it is apparent why my treating physician chose to leave the facility. I have been a long time patient of the facility & was told that Dr. Zagunis would still be treating those patients that were previously being seeing by the departing physician. After discovering that I was out of refills on 1 of my meds, I attempted to obtain a partial refill until I was able to get into see Dr. Zagunis, the staff was neither sympathetic nor compassionate to my needs. I was basically told that I had been given sufficient time and was informed that I should have attempted to find another physician nor would they provide the legal information on where to file a formal complaint against the establishment. I have never been treated with such disrespect or uncompassionate actions to my situation. It is apparent as to why individuals (such as myself) would be visiting such a practice and to be treated with no concerns to my situation is simply immorality and was actually told that they have no problems sleeping at night, knowing my situation. I now have to deal with my chronic pain and no medication (which I use to help me sleep at night), until I am able to find another treating physician.