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Advanced Appliance SVC INC - 0 Reviews - 2418 Dix Hwy, Lincoln Park, MI - Appliance Repair Reviews - Phone (313) 757-6923

Advanced Appliance SVC INC

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2418 Dix Hwy
Lincoln Park, MI 48146
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(313) 757-6923
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Advanced Appliance SVC INC - Lincoln Park, MI
Advanced Appliance SVC INC - Lincoln Park, MI
Advanced Appliance SVC INC - Lincoln Park, MI

Reviews

Editorial review from Citysearch 8/21/2013

Do not use this company they do not stand behind their work or employees! Warranty work done in my home was disturbing. The aggressive nature to pull out my bottom freezer drawer was cringe worthy, not to mention putting it back into place. Took a fully loaded freezer (approx. 100 lbs) and shoved it in and out several times to get it to come out then placed it on my kitchen rug; the drawers slide and hit my cupboards. He proceeded to use a rubber mallet to remove ice build up on the bottom. Dropped several tools while in my home. Then he picked up the freezer drawer and put it back, by slamming it in and out several times all while the side arms were swinging out and very unstable. When the gentleman (ha ha he was a nice guy, but gentle NO) was finished and left, there was a crack in my refrigerator on the bottom just above where he was working. It is made of plastic and obviously couldn't stand the stress of the work being done on the unit. So there is a crack. Since a part had to be ordered, another guy came out to replace the grommet. I told him on the phone before coming to my home what had happened. He said I'll take a look at it. He came in took a pic then needed to use the phone in my driveway for 20 minutes. I didn't realize he was contacting my warranty company to see if they would cover the crack because it is cosmetic and is not covered. He told me ""that couldn't have possible happened""! Then I was irritated! So, they come in to fix one thing and leave my stainless steel refrigerator in worse condition then they left. Nice customer service! more
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Owner Message

  • -- $75.00 Service Call -- Call for in home service only – Our service call is only $75.00 which will include the trip to your home, diagnosis of the unit, and a full written estimate. If you decide to have any repair done the $75.00 is waived and you will only pay for parts and labor, and if you choose not to have the repair done you will only pay the $75.00. With over 20 years experience, we pride ourselves on Superior Service! All repair technicians meet the highest levels of performance — Factory trained and certified to work on today's complex brands of refrigerators, stoves, ovens, microwaves, ice makers, washers and dryers. We apologize, we no longer service the following brands: Samsung Fisher &Paykel Haier Summit

Additional information

  • Hours:

    Mon-Fri 8am-6pm ; Sat 9am-3pm ; Sun Closed
  • Neighborhoods:

    Lincoln Park
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