These people are weasels. I canceled my appointment with them and was never told I had to give 48 hour notice to cancel, and was sent a bill a week later for 50.00. After dealing with a rude woman over the phone named Lakesha ,I told them that I will pay the bill, but I would report them to the atty. general of Nevada for not giving me the information. If you plan on cancelling your appointment with them, make sure they give u that information and nothing else.