As our lease on 2009 MDX reached 2 years, my wife and I were in the market for an upgrade, to possibly lease 2011 MDX Tech Package. This would be our 3rd MDX, so we have become loyal Acura customers and likely will stay so for a long time. After getting a run around from our previous dealership in Queens, we walked into Acura of Brooklyn during a regular service appt. We not only met someone we knew from previous dealership, but a couple of weeks later, drove off the lot in a new 2011 MDX Tech Package. We love this car!!! The service from Randy and his colleagues (Ewa and others) was extremely professional. They listened to what we needed and addressed every point of concern. Thanks for everything and we will talk in a couple of years, when we come in for another MDX.....Definitely!!!