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Acura Dealer- Chapman Acura - 36 Reviews - 4600 22 Street E, Tucson, AZ - Acura Dealer Reviews - Phone (877) 501-2681

Acura Dealer- Chapman Acura

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4600 22 Street E
Tucson, AZ 85711
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(877) 501-2681
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Reviews

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Best

Jeremy was prompt with great follow up. He was knowledgeable and pleasant. I felt that he was sincere in his approach and I enjoyed the purchasing experience. I received the extra...

Worst

All reviews seem positive

great follow up. 8/2/2011

Jeremy was prompt with great follow up. He was knowledgeable and pleasant. I felt that he was sincere in his approach and I enjoyed the purchasing experience. I received the extras I ordered for my new car quickly and Mike in service scheduled it and was prompt and very pleasant. I loved the acura experience and my husband will be coming in for a lease deal this summer. Thank you so much. more

knowledgeable, experienced, courteous, professional and personable 7/28/2011

This dealership has personnel that are knowledgeable, experienced, courteous, professional and personable -- and apparently you have first-rate mechanics/technicians. It's a two-hour round trip for me to visit Chapman Acura, which I have been doing for over six years, but I find it's worth the trip each time. Joe Cassano is a true "Acura resource" who exemplifies the professional,experienced and personable people that enhances the name "Acura" which I associate with quality and reliability. I should add that I do miss seeing Larry Sanchez at Chapman Acura, who, along with Joe Cassano, gave me confidence that I was dealing with Acura's finest. more

always felt comfortable 7/21/2011

I always bring my car to Joe because he has always provided me exceptional service. He is an upstanding man with great integrity and I have always felt comfortable with him taking care of my car and not ripping me off! I've not usually felt that way at other places in the past! Joe is an asset to Chapman Acura! more

They were courteous and clear with their answers. 7/20/2011

I had been having service on my 2008 Acura TSX done at the Honda dealer only five minutes from my home on the NW side of Tucson, for convenience. The last time I went to them for an oil change, they told me I needed a timing belt and there was small hole in the condenser leaking fluid and it would cost $840 to fix. While my TSX has 107,000 miles on it, it does not even have a timing belt. They wanted to ""fix"" my A/C right there and had the parts to do so. I declined. At Chapman Acura, they took care of the maintenance I wanted, confirmed there was no timing belt, and twice, at my insistence, looked for a problem in my A/C and found it working perfectly with no leaks. They were courteous and clear with their answers. more

always friendly and fast. 7/18/2011

The service on the phone and in person is always friendly and fast. Drop off and pick up is always seamless! The dealer service area opens early and closes late which is nice because I have time to drop off before work and pick up after work. Great loaner car given which is very helpful and could lead to a future sale for the dealer. more

Great job! 7/7/2011

We went to two different independent mechanics to have our Acura looked at and they eventually recommended the dealership. We don't usually use dealerships for our repairs but I was pleasantly surprised by Chapman Acura. They were prompt, professional, and cheaper than what I was accustomed to paying at an independent mechanic's shop. They also narrowed down the problem and had better information about how to fix our car. Great job! more

extremely friendly and helpful. 7/5/2011

Scott (salesman) was extremely friendly and helpful. Excellent experience with him. Sonya? (finance) was also very friendly and helpful. I was impressed with the knowledge and attentiveness of these two team members. Outstanding atmosphere and staff. Thank You Very much. more

a very satisfying time at Chapman Acura. 6/30/2011

I always have a very satisfying time at Chapman Acura. Joe is terrific, taking care of everything I ask and his communicating with the mechanics is top notch. He always over-estimates the time the service will take to service my RL. He's honest to the hilt and I feel extremely comfortable at Chapman and with Joe. I also spoke at length with Mike in the sales dept. Those new 2012 TLs look fantastic and Mike allowed me to test drive one. The waiting room is very comfortable with plenty to read, a coffee brewer, home baked cookies and very nice seating. more

Love joe and the rest of the service staff 6/23/2011

Love joe and the rest of the service staff at chapman acura. That is why we keep coming back to buy their cars. more

Raul at Chapman is great 6/3/2011

Raul at Chapman is great, I bugged him for a month before buying my car. He walked me through the entire process and let me drive the car seven times before I finally decided to buy it. more

The service is excellent and I will be returning. 5/23/2011

the waiting room comfort ranks high on the metric meter...nice HD TV, Starbucks coffee and refrigerated bottled water.  The service is excellent and I will be returning. more

The service is excellent and I will be returning. 5/19/2011

the waiting room comfort ranks high on the metric meter...nice HD TV, Starbucks coffee and refrigerated bottled water.  The service is excellent and I will be returning. more

It was a perfect transaction to a great vehicle 5/13/2011

It was a perfect transaction to a great vehicle more

They handles the service sooner than I expected. 5/10/2011

I liked the loaners they have and the waiting area. They handles the service sooner than I expected. At the end, explained what was happening and wha to expect with the future service. It was nice to know that. more

I liked the loaners they have and the waiting area 5/6/2011

I liked the loaners they have and the waiting area. They handles the service sooner than I expected. At the end, explained what was happening and wha to expect with the future service. It was nice to know that. more

My experience was exceptional. 5/2/2011

My experience was exceptional. I want to personally commend Akrum - Sales Mgr, Tom - Sales person, and Nick - Finance. Everyone was friendly, thorough, and Tom told me to come back with andy problems or questions which I have and he was there to take the time with me. more

Im really enjoying my car! 4/25/2011

Scott did a great job in listening to my concerns, and explaining what they found when I picked the car up. Im really enjoying my car! more

They got me in and out quickly. 4/18/2011

I was able to make the appointment within a couple of days. They got me in and out quickly. more

They were prompt. 4/14/2011

They were prompt. They did what they said they would do and handled me very nicely. I feel comfortable there. more

prompt and quick 4/5/2011

Everyone was very polite and helpful. I have no complaints. It was prompt and quick more
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Owner Message

  • Chapman Acura is your local Acura dealership serving Tucson, Arizona and surrounding areas. We sell premium vehicles manufactured with quality workmanship and technology.

    We don't just want to sell a car, we want to sell a great driving experience by putting you in a reliable vehicle turn heads. Beyond the sale, our trained technicians will make sure for vehicle is fine tuned to exact quality and performance standards.

    Chapman Acura can help you with:

  • Authorized new car sales
  • Full service collision center
  • Certified pre-owned center
  • Routine & factory maintenance

    Before you buy your next car, stop in and see what we have to offer.

    Call for information on weekly deals.

Additional information

  • Neighborhoods:

    Naylor, Ward 5
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