This little mom & pop pet store is one of the best kept secrets in Knoxville. Although it is small, the employees go out of their way with all orders and requests - small to large. We have consulted their employee, John, on several occasions. He has a vast knowledge, especially about setting up salt water tanks - also is well versed in birds. We have found them all to be very friendly. Prices are reasonable. Not a chain store, but you get much more personal service and the quality is great.