I've had a few minor repairs done at Active Auto Body, and I've always felt well taken care of, and their work has been good and honest. Though I've never had any serious body work done here, I would return in a minute. They're endlessly helpful, and I've consulted with them on several unrelated matters. They were up front about the cost, what they were going to do, and how long it was going to take. They even took the time to discuss different possibilities with me. Most importantly, they know their stuff (they pointed out that the previous owner of my car had gotten a bumper repaired and hadn't told me!). Call and ask for Shawn.
Pros: Helpful, honest, reliable