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Action Plumbing Htg Air & Elec - 143 Reviews - 8120 S 1440 W, West Jordan, UT - Plumbing Contractors Reviews - Phone (801) 833-3333
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Action Plumbing Htg Air & Elec

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8120 S 1440 W
West Jordan, UT 84088
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(801) 833-3333
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Action Plumbing Htg Air & Elec - West Jordan, UT
Action Plumbing Htg Air & Elec - West Jordan, UT
Action Plumbing Htg Air & Elec - West Jordan, UT
Action Plumbing Htg Air & Elec - West Jordan, UT
Action Plumbing Htg Air & Elec - West Jordan, UT
Action Plumbing Htg Air & Elec - West Jordan, UT
Action Plumbing Htg Air & Elec - West Jordan, UT
Action Plumbing Htg Air & Elec - West Jordan, UT
Action Plumbing Htg Air & Elec - West Jordan, UT
Action Plumbing Htg Air & Elec - West Jordan, UT
Action Plumbing Htg Air & Elec - West Jordan, UT
Action Plumbing Htg Air & Elec - West Jordan, UT
Action Plumbing Htg Air & Elec - West Jordan, UT

Reviews

( 112 )
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( 1 )
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( 27 )

Best

Action was very impressive. The tech was helpful, honest and very professional. I will always use Action.

Worst

Feb 22 Action sent Ryan/Amacor, plumbing experts, who cleared main sewer line from roof in Rose Park and needed 150 foot cable cutter to flush system. However, they left their wor...

Editorial review from Citysearch 2/7/2016

Action Plumbing Heating Air Conditioning & Electric provided great service. Thank you Steve VanHorn for being so thorough, knowledgeable, clean and courteous. more

Editorial review from Citysearch 8/18/2015

These people use bait and switch. They quote 1 price and then when job is done charge is $300.00 more than quote and $400.00 more than other quotes! Can't read paper work, no written quote, company says 2 year warranty but not on any paper work so you know they won't honor that. Total rip off, canceled appointments, over charged, customer service rude! more

Editorial review from Citysearch 8/14/2015

Jeff Packard helped us out with our air conditioning unit . He was super helpful and friendly. He didn't try to sell me anything, he just fixed the problem! Thanks Jeff and Action! more

Editorial review from Citysearch 3/6/2015

Would never use them again. My wife called because we had a toilet clog that I could not clear with a plunger. Did not give an estimate up front. Cleared the clog and then charged us more than it would cost to replace the toilet. Then the plumber tried to sell my wife a new toilet. Stay away. more

Editorial review from Citysearch 10/21/2014

My water heater went out around Thursday (10/16), we didn't realize it was a pilot light issue until Saturday night (10/18). I tried to call the company whose sticker was on the water heater, but they didn't answer their phone, so I called Action Plumbing and Heating because I'd heard their commercials and thought they'd be good. I called them Sunday morning, talked to a Mary and she took down my info and said they'd call me with an ETA when someone could come out that day. I never got a call and so on Monday I called them, spoke to a Nicole, and she told me Mary took down my phone number wrong and since they couldn't get a hold of me they cancelled my appointment! She said she would make a new appointment for Tuesday (10/21) between 11-2 (I told them I needed someone before 5 since my husband leaves for class then, but works from home before that), they took down my husbands info since he'd be the one there and they'd need to call him with the status updates. 11:30 they called to confirm we still wanted them to come and said they'd have someone call 30 minutes before they arrive. 1:19 still no call or person! 1:40 they called and said we are next and that they will call again when someone is on their way. 4:47 called and said they are on their way (gotta give them credit for calling, but everything else gets an F-!!) 5:20 hubby has left for class and now I get to deal with them and the guy shows up. I show him our water heater and he doesn't even look at our pilot light or inspect the unit. He tells me right off that it's an old unit and should be replaced (how the hell do you know that when you haven't even touched it?!). I told him it was expected since a few of our neighbors had to replace theirs. He tells me he can replace it for $1400!! I told him that was above the budget my husband and I agreed upon (because we thought anything over $1000 was ridiculous and joked about that!). He said that gave us a great warranty and be top of the line. I told him we found some online for under $300 and he said that was for a version like what we already had and wouldn't last very long. I told him we only needed something for like 5 years since that's the longest we plan on being here and he finally looked at the unit and said since everything is up to code and he could use it all he could take it down to $1100. I told him that was still above our price range and that my grandma got hers replaced for about $600. He said that doesn't seem possible with a plumber. I told him I'd like to get a second opinion. He said he could give us financing for $30 a month. I told him the end result is still over what we wanted to spend and that I'd still like a second opinion. He finally got the hint and left. What a waste of time this company is and I'm so irritated at their lack of professionalism! I will NEVER use them again and I'm definitely letting everyone I know and the internet about my awful experience. Given what I've read it won't be news to this company!!! more

Editorial review from Citysearch 9/4/2014

after buying our house last year with a new furnace from action plumbing we had a problem with our ac. They came out and told me the unit needs to be replaced. The technician/ sales man brought out a book with pricing starting 3500 unto 6000$ plus. My wife and i were just devastated expecting to go on vacation the next month. but in the middle of july we couldn't not fix it so we got a new unit for around 4000$. a month later we had a stopped up toilet and they came out late sat and fixed it. this is were i seen the company for what they really are. they snaked my toilet in about 15 after diagnosing the problem, spent another 20 minutes letting water run to make sure no more problem and packed up and after 45 off work with no parts, just labor they charged me 537$!!! for less then 1 hr of labor!!! i thought about it tip monday getting more upset as time went by. so monday i phoned 3 other companies to see what they charged for 1 hr of labor. the first company manwill plumbing said for coming out it would be 49$ and 88$ for labor 137$. exactly 400 less!!! i called 2 other companies and they where hesitant to give me exact price but said labor per hr was around 75-100 an hr. at this point i just felt like i was grossly overcharged!!! I called and asked to speak to mgr and a rep called me back 2 days later. we went back and forth for 3 weeks before she finally said i will put a credit on your account for half of the 537$ app 269 for future needs. i told her this didn't do anything to help me because i have new furnace, ac, and good plumbing i wouldn't need there service anymore. So do yourself a favor and call anyone besides Acton heating and Plumbing!!!~ more

Editorial review from Citysearch 5/22/2014

This is the worst company to have work for senior citizens! Do not allow them near your parents.\r They removed 4 item that took 3.5 hours. and charged over 2000.00. Then they told her that the hot water heater was not working right because it was licking and needed to be replaced. This hot water heater was only 2 years old. Had someone come over 15.00 part 30 minutes and now it does not work. more

Editorial review from Citysearch 4/17/2014

\r I would like to express my sincerest thanks for the amazing service Action Plumbing Heating and Air has provided today and in previous plumbing repair projects. They have been extremely professional, communicates/ translates plumbing ""speak"" to layman's terms and the quality of work is exceptional. The service I have received from Action for all my plumbing, heating and AC needs has been of the highest quality. The level of customer service is unbeatable.Thank you - Sasha more

Editorial review from Citysearch 4/17/2014

I appreciated Action Plumbing Heating and Air . Ryan came to our home yesterday to fix a leaking pipe and my husband also wanted him to look at our water heater piping. My husband, Itzea, had not mentioned the water heater issue when he had made the appointment, but Ryan was happy to take a look anyway and he said he could complete both jobs. The leaking pipe was taken care of very quickly and then Ryan started in on repiping for our water heater. He had several problems arise and had to leave a couple of times to get equipment and parts. Ryan kept at it and he finally finished the job at about 8:30 pm. He was professional and friendly throughout and never showed the frustration he must have been feeling. I feel like he went above and beyond, which is not something you see everyday, and he seemed to take pride in doing a thorough job. I was impressed when he left. It was 8:30 pm and he hadn?t even had a break or dinner, he told me ?thank you for letting me do this job for you?. I really appreciated all the hard work. Thanks Ryan! Vanessa more

Editorial review from Citysearch 4/14/2014

I was leaving out of town in two days and had a huge sewer problem that flooded my entire basement.. I called 3 companies, the first one came out and said they could get back to me with the estimate in a few days, the second company didn't even make the appointment or call to re schedule and Action was my 3rd. They came out gave me the bid and I accepted it.They had the job completed fast and done right the first time. They were,friendly and professional. They will be my first choice if I have other plumbing problems and I would recommend them to all my friends and family. thank you Action man and action dog, more

Editorial review from Citysearch 4/14/2014

I called action plumbing to water line. They was fast and had the job done quickly before I was leaving town. I called two other companies, they was not available that day. I would recommend them and use them again. more

Impressed 2/7/2014

Action was very impressive. The tech was helpful, honest and very professional. I will always use Action. more

Editorial review from Citysearch 2/7/2014

Action was very impressive. The tech was helpful, honest and very professional. I will always use Action. \r more

Editorial review from Citysearch 12/25/2013

Sure am glad these crooks didn't get me for anymore $35.00, had them come out and inspect my furnace, what a joke, he come in the house with a screw driver and a rag, wiped the furnace off opened a little port to look inside closed it back up and says looks good to me gave me a filter took my $39.00 dollars and left. never even ran the furnace thru a cycle. DON'T CALL THESE JERKS!... more

Editorial review from Citysearch 11/20/2013

Charge me $530.00 for parts to repair my furnace and that was not the problem and came out 4 times to fix it. I had to call in another hvac contractor to get it fixed. So now I am out $530 and a service call to another contractor to get it fixed.....\r DO NOT Call these guys DO Not more

Editorial review from Citysearch 9/11/2013

Action was out to the home and did 100%... My tech was superb?he did a magnificent job... Not everyone is like that.. He is clean and courteous. HE NEEDS TO BE PATTED ON THE BACK.. Wonderful person! more

Awesome 9/6/2013

Both techs were AWESOME/ PHENOMENAL! Complete Professionals! So pleased with the work and how they carried themselves! Couldn’t be happier, thanks us for a job well done, very appreciative! Techs have just real good personalities! Real pleasure watching them work! more

Editorial review from Citysearch 8/21/2013

We had a burst pipe in the basement of our rental condo that caused a lot of water everywhere and damage. Action came out as soon as we called them and got the problem fixed within a couple hours. They even helped coordinate a crew to repair the water damage. more

Editorial review from Citysearch 6/12/2013

HORRIBLE service! Had the company reschedule my appointment 4 times and still no service! Told them to lose my phone number and that I WILL NEVER do business with them again! Sorry excuse for a company! I don't recommend this company. more

Editorial review from Citysearch 6/11/2013

Horrible service and action m A** Ordered two brand new furnaces plus ac last year during the fall. They came next day and installed. They installed the wrong furnace, didn't bother to plumb exhaust lines to the outside, left electrical cover plates off of switches. Had them come back and fix everything the right way. Well summer is now here, went to turn on the ac and they don't work. Now I am waiting for them to get around to repairing my ac units. Apparently they have all these emergencies and cant get around to mine. Do yourself a favor go somewhere else. more
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Additional information

  • Hours:

    Mon Open 24 Hours;Tue Open 24 Hours;Wed Open 24 Hours;Thu Open 2
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