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Action One Automotive & Towing - 11 Reviews - 111 South St, Rochester, MI - Sporting Goods Reviews - Phone (248) 652-7200
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Action One Automotive & Towing

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111 South St
Rochester, MI 48307
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(248) 652-7200
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Action One Automotive & Towing - Rochester, MI
Action One Automotive & Towing - Rochester, MI
Action One Automotive & Towing - Rochester, MI
Action One Automotive & Towing - Rochester, MI
Action One Automotive & Towing - Rochester, MI
Action One Automotive & Towing - Rochester, MI

Reviews

( 9 )
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( 2 )

Best

Always honest and very friendly.

Worst

Saad (owner) is a very nice guy. Unfortunately, I cannot recommend this place. I took my car in for 2 very specific problems. Over $2000 later, I have the same 2 problems, and...

very honest and friendly:) 4/10/2014

Always honest and very friendly. more

Exactly what I asked for 2/11/2014

Had them fix the ac in my 2005 Ford Crown Victoria police interceptor. I think my old compressor exploded. Green fluid all over. They did a superb job. Been running fine for at least 6 months now. more

Quick service 1/11/2014

Prompt, efficient, cost effective, great service more

Action One is fantastic! 1/6/2014

Action One fixed our car in great time and we have had no problems with it. more

Great Experience 12/9/2013

A ++++ service. Very accomdating. That young gentleman at the counter was a fine mine . more

Friendly, reliable and convenient. 12/8/2013

I trust that they only do necessary repairs. more

Editorial review from Citysearch 1/30/2013

My wife's mercedez was broken down on the side of the road and your team did a wonderful job towing the vehicle and fixing the problem. The best service.\r more

Saad (owner) is a very nice guy. 5/23/2012

Saad (owner) is a very nice guy. Unfortunately, I cannot recommend this place. I took my car in for 2 very specific problems. Over $2000 later, I have the same 2 problems, and I have had 3 different mechanics tell me that the work that Action One completed was most likely not necessary. Extremely frustrating. I enjoyed working with Saad, but I think the guys that are diagnosing the problems and doing the work could use additional training. In the future I would have to get a second opinion after Action One provides a diagnosis. more

It's great being part of such a special family! 10/14/2011

We only use Action One so we've become very close over the years. They really give off that family oriented vibe and it's great being part of such a special family! more

Very helpful employees 10/13/2011

Very helpful employees; both over the phone and in person. I appreciate the discount and the great work done on my car. Thank you. more

Great customer support and a great job! 10/7/2011

This place is great. I bring all my cars to Action One. I also refer all my family and friends here also. Great service!! Great customer support and a great job! more

Shady place, BEWARE!! 4/4/2011

Said they would do radiator flush on my gf's car Friday.No call on friday.Went Saturday to get in the trunk,told to wait while he got car off the lift.Walked to window and saw him pull the car into the garage,then came back and told me I could get in.No call Saturday,Sunday.Called Monday at noon.Tells me i need radiator flush,radiator cap,serpentine belt and thermostat totaling $480+.Tell him do needed repairs,tells me I need the thermostat and flush,repairs definitely done that day.Monday,no call.Tuesday noon call to say car is ready.Bill:1hr+flush,11/2hr+thermostat,$90/hr labor,$200 w/out parts. $20+shop fee,$15+ for haz. mat.(coolant I guess).I pay the bill,guy starts car,my gf leaves in car.That night I ask her for my key back,tells me she doesn't have my key she used her own.Called that night to let them know,they tell me they'll call me when they find the key.Tuesday,Wednesday,Thursday no call.Canceled check on Friday.Called me Tuesday of the next week,threatens to call police and some nasty insults.Tried to explain why I canceled and said I'd pay reduced bill if key was returned.Told me there was no way he'd reduce the bill and If I wasn't there by 5pm the cops would be at my door.Went on to say that he'd for sure get his money and that he'd enjoy having the cops make me pay. more
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Additional information

  • Hours:

    Mon - Fri, 10am - 4pm; Sat, 10am - 2pm
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