first, it's a VERY crowded and noisy salon, the space is dirty, the floor was full of hair which kind of grossed me out . the atmosphere was bad, people are not too polite or nice. I asked to color my hair, and after sitting there for hours, it came out NOTHING LIKE WHAT I ASKED FOR. and i mean, NOTHING! it was TOTALLY different than what I wanted and I was shocked to see the result, I thought something went wrong. and as i expressed my concerns, all of the sudden, every stylist/assistant starts to convince me it's a better color for me (then why don't I like it?) / the color will change, wait for two weeks, it will be what you want (why can't I get the color i want NOW?)/ or oh it's because of the light/ oh it's because of your original hair color (yes, and it's like the stylist didn't see my ORIGINAL hair after we talked for 15 mins, before he color my hair right?)/ oh it's a better color (says who?)/ this is fashion, this is the trend, you don't want the color you asked for, we promised, (but I STILL WANT IT!) ... so in the end, they offered me half price to go there for the second try to color my hair AGAIN. .... I paid $315 tip+, and did I mention that the hair cut was HORRIBLE, basically he just cut some straight lines here and there, no technique was showed and the result was scary..... my hair is now short and heavy and dull....i really just CRIED right after I stepped out the door, on Newbury street, I can't believe I spent that much money for a worse look.... I'm still REALLY REALLY sad now, my hair is HORRIBLE, I've been upset for days, I don't know what to do.... I think it's really TOO BAD that I had to spent $315+ to look UGLY..... don't choose this place unless you're ready to look bad....... seriously....
Pros: i don't know...... is there any?
Cons: bad skill, bad colorist, bad atmosphere, bad attitude, expensive.
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