The alteration I had completed at Ace was done very well, but the service was just average. All alterations take a week and there was no option to rush my order. Also, one morning I had to wait for thirty minutes past the published opening time before they arrived to open the store. On a positive note, service was quick inside the store and there were no lines. All in all, the alteration was done well, which is what matters most to me. I would use Ace again, but only if I had a flexible timetable.