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Accutemp Heating & Cooling, Inc. - 12 Reviews - 869 Pickens Industrial Dr, Marietta, GA - Appliances Reviews - Phone (888) 436-5095

Accutemp Heating & Cooling, Inc.

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869 Pickens Industrial Dr
Marietta, GA 30062
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(888) 436-5095
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Accutemp Heating & Cooling, Inc. - Marietta, GA

Reviews

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Best

My wife and I have been customers of AccuTemp Inc. for more than a decade now. Having worked at all levels within the Service Industry as I have throughout my career, I can tell i...

Worst

Ricky and Jeremy installed a new air conditioner at my house recently, and they were excellent! Ricky was very professional and informative, and they both cleaned up so well, you...

AccuTemp Service - Mike Connell 5/6/2014

My wife and I have been customers of AccuTemp Inc. for more than a decade now. Having worked at all levels within the Service Industry as I have throughout my career, I can tell it's no simple feat to hold customer loyalty for any significant amount of time, let alone a decade or more. Service has multiple parts, and in my opinion, the single most important of those parts is the people, in this case, the technicians in the field performing the work and interfacing with the customers. While our overall experience with AccuTemp over the years has been "generally good", it is through the Service Excellence of one individual over the years that has maintained our loyalty. Mike Connell is a Service Technician who has consistently demonstrated the qualities needed to ensure we, as a customer, have been happy. -- He demonstrates excellence in the required technical skills: troubleshooting, repair, and maintenance. -- He has been exemplary in his communication and courtesy toward us, as his customer. He frequently is providing safety tips and teaching proper operation of equipment. -- His level of integrity has never been in question. It's always unsettling having strangers in your home, but over the years, Mike has shown us that we can trust him. -- He has been the one we have asked to service our Home ever since he first visited us over 10-years ago. I can not speak to the performance of the rest of the AccuTemp Team, but we are very pleased with Mike Connell. He has maintained our loyalty even after we were a little put-off by exposure to some other personnel -- *cough* sales *cough* -- who's personalities, on occasion, chaffed with my wife and I. If nothing else, let this recommendation serve as "two-thumbs up" for Mike Connell's performance with their company. - Dave and Marlene L more

New a/c installation 7/6/2012

Ricky and Jeremy installed a new air conditioner at my house recently, and they were excellent! Ricky was very professional and informative, and they both cleaned up so well, you couldn't tell they had been there after they left. The next day, Keith came to "solve an issue" for me, and he was so patient and so kind -- and, of course, did a goob job. Kudo's to your organization. I was SO pleased with the product and the work. Holly Beard more

Mike Connell, Master Service Technician 8/17/2011

I am very pleased with the customer service Mike Connell provided. He was very thorough and yet he took the time to explain what he was doing as well as preventative measures to extend the life of my AC unit. Mike was pleasant, professional, and personable. I greatly appreciate his time and his expertise!! more

Excellent Service 7/9/2011

I would like to thank Mike C. for his quick response. He showed up at almost 9pm on a Saturday night & was able to get my AC unit back up & cooling in no time. I really appreciate the great service that he & his company showed me & my family. more

Quick Repair 6/2/2011

Mike Connell came out to repair our upstairs AC unit. He was very professional, explained the problem and returned to complete the repairs the following day(only because he didn't have the motor on his truck and it was 7pm). Great guy to work with! I have been using Accutemp for 8 years now and love their service. more

Air conditioning equipment service 6/1/2011

Mike Connell was the technician who came out and serviced our 2 systems- he called to let me know he was on the way, arrived on time and presented himself in a professional manner- I would highly recommend this company more

New Dawsonville customer 5/31/2011

Called Accutemp Htg. & AC for the first time last week. Mike Connell responded and repaired my AC the same day. Excellent response and professional handling of the problem rates them top notch in my book!! more

Excellent Service 5/18/2011

Ask for Mike Connell. He's very meticulous and friendly. He found ants inside our unit and he took the time to spray them (with our spray of course) and wipe away a budding nest, with the unit power turned off. Accutemp installed our unit and we got a great deal a few years back just before Xmas. Highly recommend them as a company. They even permitted the install with the local county so an inspector came and checked their excellent work. more

Spring Tune-up 5/13/2011

Mike, just left my house and he did a great job. He tuned up all three AC Units. He showed me what needed to be fixed, explained how much it would cost, and then he let me choose what I wanted to do now, and what I could postpone. He was very courteous and helpful. He's welcome back in my house any time. more

Mike Connell 5/12/2011

Accutemp has always been our choice for heating and air related issues. No upsell just the facts! I would suggest a technician named Mike Connell. He did a superb job and also took care of my small vegetable garden. My garden is right next to the air conditioner units and was a little concerned about the coil cleaner being sprayed. Without even asking he made sure the chemical was away from the veggies and thoroughly diluted near the soil. Thanks Mike! more

happy person 5/3/2011

Have had this company in the past and really like their service. They always show up on time. I really like that the Technician calls when he is on the way. A big plus. Mike takes time to explain things. I would recommend this company and ask for Mike Connell. more

Accutemp service 4/6/2011

Accutemp took good care of me. They showed up when they said they would. Technician was polite and explained everything to me. I would highly recommend. Brad more
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Owner Message

  • Reasons to choose AccuTemp Heating & Cooling Inc.: 1. Over 40 Years of Experience 2. Focus on Excellent Service and Expert Installation 3. All Work Is Guaranteed 4. State- and EPA-certified Technicians 5. Member of Conditioned Air Association of Georgia, Inc. 6. Member of Better Business Bureau 7. Available 24 hours for Service in Atlanta  Get a Free Service Call. Call NOW! Trip fees waived with completion of recommended repairs.

Additional information

  • Hours:

    24 Hours Service
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