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Accurate Autobody - 29 Reviews - 200 Main St, Nashville, TN - Auto Body Repair Reviews - Phone (615) 726-3220

Accurate Autobody

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200 Main St
Nashville, TN 37213
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(615) 726-3220
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Accurate Autobody - Nashville, TN
Accurate Autobody - Nashville, TN

Reviews

( 16 )
( 2 )
( 0 )
( 1 )
( 10 )

Best

I had hail damage to my car recently. My insurance company recommended this place to go to. After reading some reviews, I was very reluctant to go here. It is located downtown nea...

Worst

I have to admit that the staff is "trained" to be friendly; yet, the quality of work is terrible. Maybe they should take more time and pay attention to detail. When I got my car b...

Editorial review from Citysearch 7/9/2013

My experience with Accurate Autobody on Hickoryview Dr in south Nashville was very pleasant and I would return there again as well as recommend them to my friends. Shawn and Tony were both friendly and honest. They did a timely, professional job on fixing my wrecked bumper, grill, and hood, but they went above and beyond when I returned a day later with a clicking noise my car was making. They checked it out to see if it was accident-related, and upon realizing it was beyond their scope of practice, they took it to 2 different mechanics to be looked at for me. They voluntarily relayed information between me and the mechanic, called my insurance company to see if they would cover the new problem, and picked my car back up for me from the mechanic, and all free of charge. \r \r My only complaint is the receptionist. When I told her about the clicking sound, she told me it was the probably the weather (Really??? Its summertime!) and that summer is really hard on cars, and that I should give it a few days. I politely explained that its a very loud, specific clicking right inside the dash exactly 20 times every time I start the car, and that it was running just fine previously. Upon my insistence, she called Tony out to listen to it. It turned out to be a damaged heater control valve.\r \r Overall, it was a good experience and I would return again. more

Very pleased 4/6/2012

I had hail damage to my car recently. My insurance company recommended this place to go to. After reading some reviews, I was very reluctant to go here. It is located downtown near the Titan's stadium. There isn't a whole lot of parking, or didn't seem to be maybe because they were so busy with so many people having hail damage from the storms. When I took my car for my estimate, it didn't take very long. There were some old dudes that had Enterprise Rental shirts on who decided to lean on my car while having conversation, but I shouldn't let that reflect badly on Accurate. The Enterrpise place in there wouldn't necessarily get 5 stars from me.They estimated that it would take 4 days to fix my car, and it only took 3. When I picked my car up, the inside had been detailed so that it looked like no one had ever driven it before. All the dents are gone (They counted 37 in my estimate). So, I am very pleased with my experience at Accurate. Not so pleased with Enterprise there. Pros: null Cons: null more

Franklin Shop is AMAZING!!! 3/30/2012

Lady ran a red light and I hit her. Four business days latter I have my truck back totally fixed! $2300 in damage fixed in four days, not just a dent. They asked how often I wanted them to update me, I said every other day and they kept to that. Never had a shop keep their promise like these guys do. This was the shop in Franklin, TN and if I need to I will go back to them. Thanks for such a fast fix. Pros: null Cons: null more

Excellent quick and very professional 11/4/2011

The Geico adjuster was very nice, polite and professional. The front bumper in my Mercedes Benz needed to be replaced. The shop changed and painted the bumper and changed the rear end light in 2 days. An excellent Autobody shop. Highly recommend it. You won't be disappointed. Pros: null Cons: null more

Best Autobody Shop--No doubt! 9/27/2011

Over the past few years I've had several dealings with Accurate downtown, on Main St., and have nothing but good things to say. I'm extremely picky over my vehicles so that's definitely a compliment coming from me! Not only was I happy with the finished product each time, but they were all always very nice, professional, and easy to work with. That's huge!!! I recommend them every time I hear of someone needing work done and I can promise you the next time I need work done...that's where I'll go again. No doubt! more

Absolutely the Best!!!! 9/26/2011

I have had my 2004 Acura TL hit three times over the last 4 years, once in the rear, once in the front and once on the right front. All 3 times my insurance company USAA # 2 in the nation ,referred me to Accurate Autobody shop on Main and all 3 times my car was returned like new! If USAA has them as a recommended repair shop then that was good enough for me! Service was great, on time and as promised! I have nothing but the greatest respect for Jeff and his team and would recommend them (actually already have) to anyone who is looking for expert, timely and great work! THERE IS NO OTHER REPAIR SHOP IN GREATER METRO NASHVILLE THAN CAN DO AS GOOD A JOB! more

Great customer service 9/23/2011

I have had the pleasure of dealing with Tony, and Marcus several times. Each time they are very professional, and courteous. The work they perform always exceeds my expectations, and my car is always ready when promised. I would not hesitate to recommend these guys to anyone! THANKS GUYS! more

Horrible Customer Service 9/6/2011

The Geico Adjuster was very rude and not helpful at all. Basically, hung up on me at the end, even though I was very polite and asking reasonable questions. Guess, I will take my business elsewhere. more

A Bunch of idiots who don't care about your car 9/6/2011

I've had 2 bad experiences with your auto repair company, more

3 weeks too long 9/6/2011

Somebody backed into the front of my parked car. Somehow that totalled to be $2300 of damage plus 20 days in a rental car. That's more than the Blue Book value of my car already. Luckily the other party paid for it. more

Wow 4/28/2011

I'm not typically the type to write reviews, but I was so impressed with how my repair was handled that I felt I had to share. I was sent to the downtown location as result of an accident at the fault of the other driver, and this was the shop his insurance recommended. During my estimate Micah was diligent to take pictures and asked lots of questions about how the car has been performing since the accident to be sure he repaired everything needed. more

Impressive 3/28/2011

I was involved in an accident a few weeks ago. The other party's insurance sent me here to get my car fix. It was the cleaniest shop I had ever seen! A man that worked there was deligently sweeping(literally every last spec) and oh so friendly and genuinely happy the entire time. When I first walked in I walked into the first reception area. The lady behind the desk was RUDE. She cut me off in mid sentence then acted annoyed later that I hadn't provided her with the appropriate information(the information that would have been at the end of the cut off sentence). But soon I figured out there was a Geiko branch IN the building where super friendly women helped me through the entire process. They were both so nice and accomodating. They even walked me across the building to the enterprise branch in the store to get my rental. Bravo Geiko. And bravo to everyone at accurate autobody except the extremely rude receptionist. more

DON'T CARE ABOUT YOUR VEHICLE 11/9/2010

The Accurate Autobody in Rivergate is a joke. They have had my Suburban for 3 weeks. I was supposed to got it back 2 weeks ago, then I was told Monday. Then Monday rolled around, then I was told Friday. Friday has gone and past, then I was told today which is Tuesday. No suburban. No one calls you back. I have been on the back burner for weeks. I have been lied too. I feel that more damage was done since my suburban has been there and no one will fess up. I will never use these people again. I want my suburban back and it better be right! Never Never send your vehicle there! more

Morons R Us 7/27/2010

These are the most incompetent bunch of people I have ever encountered! Three people, Doug Davison, Chuck Wackler, and Larry Stump are the most incompetent, unprofessional, morons it has ever been my misfortune to encounter! They never once communicated with me regarding my car... they pulled my rental out from under me without a call or warning, and they lied repeatedly to the insurance company and to me with witnesses present and taped conversations! Three morons in a pod! If you ever have any need of Autobody repair NEVER EVER EVER take your car anywhere near this place if you value your time and energy!!! Pros: NONE! Cons: EVERYTHING!, no communication, lieing... etc more

Accurate Autobody 4/22/2010

Thanks again for your excellent workmanship-as always-in the repair of our Toyota Forerunner. Brent and Crystal were very friendly-yet professional-in the manner in which they handled everything. more

Thank you for an excellent experience 2/15/2010

I have been raving to my insurance agent and friends regarding the great treatment I received and the excellent work of Accurate Autobody. Tony, you were incredibly professional, courteous, helpful, and accommodating. I was blown away. How refreshing to deal with an operation that actually values its customers! more

Thank You! 2/14/2010

Pros: Excellent Customer Service / Expertise more

this place will screw you 10/17/2009

I went to this place in hopes of getting a new top put on my convertible. they are a joke. they tried screwing me out of $1000. at first they told me my insurance would cover everything besides a $100 deductible. then they informed me that they were only covering 50% of my claim. they were gonna charge me $300 for a recycled top. about a week later i called them back, and by this point they were already supposed to be puuting that top on, they told me that top wouldn't work and that they ordered a brand new one that would cost me a $1000 and it would take 2 weeks just to come in. i called my insurance company and they told me that they were covering everything besides the deductible. they lied to me several times and never once contacted me with information on my car. needless to say i'm doing business elsewhere. Pros: nothing Cons: everything more

Fantastic service and even better repair 9/16/2009

My insurance company refered me there when I ran into a deer with my 2009 BMW... ugh! The were very friendly and professional and explained everything clearly. They told me not to worry about my car and that they'd do all they could to make it like it was before. They had my car ready when they said it would be and it looks great! I'd refer them to anybody. Pros: staff and quality Cons: none more

This place is horrible! 9/10/2009

This place is no good. My car has been there for a 2 months for a very simple job. They keep telling me I have to wait for a backseat cover. They told us they'd call when it got in. And they didn't. Instead. It was the wrong pattern so they sent it back. And now we have to go through the whole waiting process again. They also told us the tires had already been changed. And they had not been. It's just been a horrible process. Pros: Good talkers. Cons: Don't accomplish anything. more
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    • Estimates

    • Free Estimates

    • Insurance Claims Welcome

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Additional information

  • Hours:

    Monday - Friday 7:30 AM - 5:30 PM
  • Payments:

    Master Card, American Express, Visa, Discover
  • Neighborhoods:

    Stadium Area
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