My experience with Accurate Autobody on Hickoryview Dr in south Nashville was very pleasant and I would return there again as well as recommend them to my friends. Shawn and Tony were both friendly and honest. They did a timely, professional job on fixing my wrecked bumper, grill, and hood, but they went above and beyond when I returned a day later with a clicking noise my car was making. They checked it out to see if it was accident-related, and upon realizing it was beyond their scope of practice, they took it to 2 different mechanics to be looked at for me. They voluntarily relayed information between me and the mechanic, called my insurance company to see if they would cover the new problem, and picked my car back up for me from the mechanic, and all free of charge. \r
My only complaint is the receptionist. When I told her about the clicking sound, she told me it was the probably the weather (Really??? Its summertime!) and that summer is really hard on cars, and that I should give it a few days. I politely explained that its a very loud, specific clicking right inside the dash exactly 20 times every time I start the car, and that it was running just fine previously. Upon my insistence, she called Tony out to listen to it. It turned out to be a damaged heater control valve.\r
Overall, it was a good experience and I would return again.