Let me start by saying that I had found out that this was the actual owner that did this... WOW...So I've been looking for a house in the Bay area and moving there the end of this month. I called concerning some properties that I found listed through this company. The woman that answered the phone was so rude and spoke to me like I was a complete idiot. She didn't let me finish telling her what I was doing she just jumped to the WRONG conclusion. I explained that I understood and explained I am not an idiot. I asked what her position was there if she is an agent or assistant she again interrupted me and said ( I own this business, what can I help you with.) I then told her some civility would be nice. It was the wrong thing for me to say. This FEMALE OWNER RAISED HER VOICE AGAIN AND STARTED GOING OFF SO I HUNG UP!