My dog was referred to Acacia by a professional dog-sitter. Up until 8/08, his care was adequate. After boarding him in August, he returned home with dermatitis, as diagnosed by one of the 2 vets. He was given an antibiotic and prednisone. After no improvement, he returned to the other vet. He said the previous vet had not diagnosed him correctly and that he had fleas. My dog also had a cough, that was diagnosed as mild kennel cough. He acquired both of these illnesses from his boarding visit. When I called for yet a 4th visit (he was boarded again in between the visits) as the dermatitis was not getting better, I was told that I could come pick up a prescription and see the vet a few days later. When I asked if I had to pay for the visit, they said yes. After 4 visits for the same diagnosis, I would have expected the vet, a professional, to comp the fee for the visit. I asked for his medical records and will not return.