I used this caterer for an event 2 years ago and received excellent service. So, of course I thought they were going to be great once again.
But, I was terribly disappointed! I called to book my event 6 weeks in advance. After the initial phone call, the rep I spoke to never returned my call with an estimate/contract. So, I called back - 3 times! But, my phone call was NEVER returned. On the 4th try, the rep and I again went over details for my party. She promised to email me a bid that day. Three days later - still no bid! By this time, my event was less than 3 weeks away!
So, I call again and leave an urgent message to call me to get my party details finalized. I let her know that I was going to contact other caterers since I was getting concerned that my party was coming up soon. My phone call still has NEVER been returned!
Sorry to see that a business that I once thought had great service, has fallen to such poor customer service!