Project consisted of a sidewalk of about 25 feet, repairing and smoothing the concrete floor of a 1-car garage, extending the top landing of a 3-step stoop, and smoothing the steps. What we received from the company’s owner, Gary Voss, was a concrete garage floor with numerous ridges and bumps, and concrete steps, both the top of the steps and also the sides, that are wavy and lumpy. Cracks started to develop on the steps after only 1 week. When defects were shown to the contractor, his response was “What do you mean, it’s a perfect job.” Further complaints were met with the contractor interrupting and talking loud, even shouting, as I tried to explain my dissatisfaction. His solution for the lumpy garage was for me to get on my hands and knees with a sanding stone and rub it out myself – “the exercise will do you good – you need it.” He threatened physical violence if I kept complaining. As he left he gave me the finger. Headaches like this no one needs.
Pros: He showed up.
Cons: Very sub-standard work. Refuses to correct problems.