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Abe's Complete Auto Service - 2 Reviews - 317 Fresh Pond Pkwy, Cambridge, MA - Auto Repair & Service Reviews - Phone (617) 586-0846

Abe's Complete Auto Service

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317 Fresh Pond Pkwy
Cambridge, MA 02138
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(617) 586-0846
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Abe's Complete Auto Service - Cambridge, MA
Abe's Complete Auto Service - Cambridge, MA
Abe's Complete Auto Service - Cambridge, MA

Reviews

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I took my car for inspection, after I had major repair done in another place and I got a rejection?..The owner came out and wanted to make the same repairs done to my vehicle 2 da...

Editorial review from Citysearch 12/1/2016

I came into Abe's for an inspection. Pros: they were fast, there is a place to sit/wait, and they were nice. more

Editorial review from Citysearch 11/18/2016

I'm always afraid to get taken advantage of at a mechanic, so I really appreciated the customer service I got here. They wanted to do more to my car than I'd come in for, but he brought me to the car and patiently taught me about exactly what was going on, lifted up the car so he could walk under it with a flashlight and show me, answered all my questions, and gave me time to look things up myself before making a decision. I was really grateful for his help and his time, and I know more about cars than I did when I walked in! more

Editorial review from Citysearch 10/14/2016

Overall a good experience. I had some extra work done with them and the prices seem to have been reasonable. The AC recharge which I did request was a bit pricey though at $110. The work that they suggested I do (change front brake pads and rotors as well as change transmission fluid) seems to have been priced more reasonably. $270 for front brakes and $75 to change the transmission fluid. Everything was done reasonably quick. Although they did almost forget to change my oil. They drove my car out said I was all set and when I asked about my oil the guy checked to see if it had been done, but it had not so they completed that pretty quickly for me. more

Editorial review from Citysearch 10/6/2016

Abe's shop was very inviting and supportive toward each customer's unique needs. Not only did Abe's mechanics deliver a great product, but helped outline and predict future repair requirements and estimates that will occur based on each vehicle's lifespan. Overall I'm very pleased with the support and consideration from Abe and the rest of the team. I recommend trying Abe's! more

Editorial review from Citysearch 9/22/2016

I came here a few weeks ago after my steering wheel locked up on me and I had to get it towed. The nearest subaru dealership told me they couldn't look at my car for 3 weeks but will get to it when we can so the tow truck guy recommend this place and they took me right away. My camshaft pulley was broken and they replaced the timing belt as well. I knew I had to get it fixed eventually but I had them take care of it.I like that they showed me what was wrong with my vehicle before they worked on it and yes there was a bit of upselling and pricing was reasonable and I got my car back the same day so I would come here again if I am in pinch. But the mechanics and the owner were very nice and easy to talk to. They do a thorough job here so no complaints from me and open late on the weekends too. more

Editorial review from Citysearch 9/15/2016

My battery was completely dead and I called them for a tow to Cambridge Honda. Their tow price was very reasonable.Their shop is practically next door to the dealership and they quoted a new battery price that was considerably less. I had the work done there. Fast, efficient, friendly and fairly priced. more

Editorial review from Citysearch 9/9/2016

Their tow price was very reasonable.Their shop is practically next door to the dealership and they quoted a new battery price that was considerably less. I had the work done there. Fast, efficient, friendly and fairly priced. more

Editorial review from Citysearch 6/3/2016

It's rare that I write reviews, but my experience has been completely different than some of the negative ones described here. I'm not exactly informed when it comes to cars (and in truth, I don't care much beyond having a functional car and not paying more than I should). Said differently, I'd be a pretty easy target if a mechanic wanted to take advantage. Fortunately, my father (a mechanical engineer who knows cars well) reviews everything for me.\r \r Over the last 10 years or so, I've gone in for little things like replacing bulbs in brake lights, inspection, etc. and stuck with the dealer for anything significant. As my car got older, I had a couple of belts and things replaced. Each time, dad reviewed the estimates and the work and was impressed.\r \r A few weeks ago, I came in with a few issues (including body work and a windshield replacement). They managed to save me time and money -- recommended waiting on something I was told needed replacing, gave me a detailed estimate (and came in exactly as promised), dealt with my insurance company, and worked around my crazy travel schedule. Did they recommend other work? Yes. Work that clearly (even to me) needed doing. My car-lovin' father was again impressed with prices and said everything they recommended was exactly right. Ely and Naeem have always taken great care of me and regularly go out of their way to be fair and helpful (sometimes beyond what I expect). Now, I'm no authority; but my Dad? He knows.\r \r Thanks to these guys, my 13-yr-old Audi runs almost like new. more

Editorial review from Citysearch 2/23/2016

Great experience at Abe's with Openbay. I would book through Openbay again. more

Editorial review from Citysearch 2/5/2016

Walk-ins are welcome at Abes and no appointments either. I love it and they know exactly what they're doing more

Editorial review from Citysearch 12/3/2015

Eli and everyone else at Abe's Complete Auto Service were absolutely wonderful. So kind, so helpful, and fairly priced services. I picked a random body repair shop and it turned out better than I could have ever imagined. Highly recommended. I plan to go back for any car services I might need again. more

Editorial review from Citysearch 8/4/2015

Excellent service! My car broke down on a Tuesday afternoon around 2PM. He saw me right away and not only fixed my issue, but also replaced my brakes, changed my oil, and inspected my car, all within a few hours. I would have never received this level of service and efficiency if I went to my usual repair man. Very impressed! more

Editorial review from Citysearch 7/29/2015

Clean shop and waiting area. Work was done in a timely fashion. They suggested other repairs without selling me on them. The people seemed nice. more

Editorial review from Citysearch 7/23/2015

I don't always feel comfortable when bringing my car to be maintenanced. I don't always think the service people listen to me, and I am not always confident in my understanding of the situation. \r \r However, Eli at Abe's Complete Auto listened to what I was saying, asked questions to clarify, and made me feel comfortable right from the get go. \r \r Now my car needed a lot of work, much more than I anticipated. But I never felt like I was being pushed or sold. Eli explained the problems from most critical to the least in a way that I could really understand; was upfront with me about what could wait and what couldn't. And didn't make me feel like I had to make a decision on the spot without thinking it over (or asking for a second opinion from someone who knows more about cars; my dad!).\r \r I ended up having everything fixed that he suggested. And so far, a week later, I am very happy with the way the car runs. I have had no more problems and now have a car that is driving like new! \r \r I'll be a long term customer of Abe's, but hopefully just for oil changes and inspection stickers for the foreseeable future! more

Editorial review from Citysearch 7/13/2015

Abe's was great! They were very helpful in showing me the couple problems that needed addressing. And the car is driving great after the service. more

Editorial review from Citysearch 6/23/2015

A very prompt and professional service. Clean waiting room and the service bay. more

Editorial review from Citysearch 5/19/2015

brought my car...........was not working correctly....did a diagnostic check list........and took care of the things I need to get the car back on road.........they are reasonable and very quick........ more



Editorial review from Citysearch 1/8/2015

I initially had a bad experience with this shop. I previously had a review documenting this experience, as well as a BBB claim. I have come to find that there is actually a fair and professional office staff (or at least one office individual named Chris that I know of) that is willing to make things right. That is exactly what he did. If you have trouble communicating with the mechanic(s), ask for Chris. more
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Family-owned and operated business for over 25 years, serving the Greater Boston Metro area and Middlesex County.

Owner Message

  • We are a full-service station providing complete Foreign & Domestic Auto Repair, State Inspection for Passenger & Commercial Vehicles, and Roadside Services.  Walk-ins are welcome; no appointments necessary, whether you're coming for a routine oil change or an engine replacement.  We will take the time to walk you through every step of the way, and in terms that you understand.  Se habla español. We are a member in good standing with the Better Business Bureau (BBB) and have been a family-owned and operated business for over 25 years, serving the Greater Boston Metro area and Middlesex County.

Additional information

  • Hours:

    Mon-Sat 7am-7pm ; Sun 9am-9pm
  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    West Cambridge
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