I've been in this salon about 3-4 times and not once have they messed up. The hair washers might not be the friendliest but hey, who wants a career washing strangers' hair? The cut might not be the most appealing to you but it's what you asked for! Don't be mad just because you didn't walk out of the salon looking like a super model. The best cutter there is Aki and is young and never fails to make a good cut. However blurry your hair vision is, she will deliver it with a great touch. I would recommend this salon because of Aki and the greatness she delivers. It's cheap and you won't regret trying it out.