Good: Service was prompt, on time and courteous.. Bad: There was nothing that I did not like. This was a POSITIVE exprience. All questions were promptly answered and there were NO unsuspected cost charges.. Improvements: -none are necessary.. Other: If I need a limo again I would use A LIMO AFFAIR. I would suggest A LIMO AFFAIR to others. The limo arrived on time and service was professional at all times. Making the reseverations was easy and if I did have any questions Melonie promptly called me back. I even got a call the night before just to confirm the driver would be there to pick us up! Go on line and look up A LIMO AFFAIR their web site was one of the best. The site answers most common questions.