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ARS / Rescue Rooter Tampa bay - 38 Reviews - 3340 N. Scherer Drive, Suites A&B, St. Petersburg, FL - Building Heating & Air Conditioning Contractors Reviews - Phone (727) 214-0438
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ARS / Rescue Rooter Tampa bay

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3340 N. Scherer Drive, Suites A&B
St. Petersburg, FL 33716
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(727) 214-0438

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ARS / Rescue Rooter Tampa bay - St. Petersburg, FL

Reviews

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Best

The techs that did my new a/c unit were very knowledgeable at their job the worked until they finished the job which ended up being 9:30pm. They were very neat and polite, I would...

Worst

I have NEVER written the type of review that I am about to write now for this company. On original install of my AC I was told 1 day and done, 1 day turned into 3, still that wasn...

guy napolitano 10/28/2017

The techs that did my new a/c unit were very knowledgeable at their job the worked until they finished the job which ended up being 9:30pm. They were very neat and polite, I would highly recommend this company based on my experience. more

Quenton From ARS 10/16/2017

Very professional and friendly! more

A/C - Water Leaking From Ceiling 9/15/2017

Attentive listener; explained the issues and his fixes simply, and answered followup questions without hesitation. Discussed future items to be on the look out for but not in an alarming manner. Would gladly welcome him back as my standard technician. Professional, competent, very pleasant. more

I I can't believe that I have gone from posting positive reviews to negative reviews... 8/29/2017

I have NEVER written the type of review that I am about to write now for this company. On original install of my AC I was told 1 day and done, 1 day turned into 3, still that wasn't the worst part. The worst part is when you do the annual service, AC tune up check. I paid $7,500 for my AC in 2014, so there should be nothing wrong except for a check to make sure everything is up to optimal performance and running smooth, right? Wrong!!! In 2015 I had to have a tech come back a couple of times, in 2016 I had to call for a few times afterwards for a tech. This year I have had several calls. My initial tech came back twice. The second time he said that I had needed this ultraviolet light installed and the cost was between $750-$800. I said if that is what is going to fix it, fix it. I have since then had 5 different techs come to my home. One said I needed a flush and Freon and charged me over $200. Then I had no AC at all it "froze up" according to the new tech, He said it was by the other tech putting in too much Freon. So I called to complain. I also had a water mark on my ceiling surrounding my vent. I called to complain and the Supervisor had taken off the charge from the $200 charge for the Freon. Why thank you kind Sir, you did me a favor? No, it was because the following techs service wasn't needed, the 2 techs that showed up afterwards had to drain it, and then wait for it to read normal limits. So I now think the issue is resolved now.I called the Supervisor Jarrod, Gerard, or whatever his name was... no call back. I then found out from Home Depot to call Angela, I called her on a Thursday, she said she would call me back on Friday, or Monday the latest. I never heard from her. I waited a full week and called her back on a Monday. I just want a credit for this UV light that wasn't my issue from the get go. Come and get it, and take it off my charge. Plus, send someone to paint this little water mark damage at the vent. I came home yesterday to a puddle of water under my vent, and I called for a tech to com more

New Unit. 8/23/2017

He's very efficient, informative, he has a professional attitude, arrive early and did an excellent job. more

Good service. 5/26/2017

Good service, very helpful. more

Rory Smith HVAC Technician 5/25/2017

Rating for technician only. Courteous, informative, & well groomed. I have nothing good to say of the company itself. more

Service 5/18/2017

Great tech. Worked out the problem and fixed it well. Also installed nest thermostat. Every thing was done well and I would have olsi back again. more

Very satisfied customers 2/9/2017

Very happy with service. From beginning to end...would recommend to anyone. more

Robert crafton 2/6/2017

He was great Cecil Mcghee more

Another Excellent Technician 8/30/2016

Jason came to my home on very short notice on his day off to help with my air conditioning unit that was not working properly and sending out numerous codes. Jason was very friendly prompt and professional when he arrived at my home. Jason took his time to explain to me what he was doing as he worked on our air conditioning unit. He adjusted the settings and got our ac system to start working again with ice cold air. Jason thanks for the job well done on your day off we appreciate your service. Thanks Cal more

Excellent Managerial Skills 8/30/2016

Mike P the manager at ARS/ Rescue Rooter Tampa Bay was extremely helpful when our air conditioner was not working. Mike went out of his way to get a service technician to come to my home even when the other service techs were already scheduled to do a service job elsewhere. He sent a skilled tech to my home twice Jason, and Clint both of them did an excellent job and was very knowledgeable and friendly. Mike the manager made it a point to call me every step of the way to make sure me and my family was comfortable. Mike was very fair with his pricing to get the job done both times. Mike thanks for all your help that is why we always use ARS and will continue to use ARS excellent job as usual. Thanks Cal more

Excellent Service 8/30/2016

Clint came to my home to repair our air conditioning system that was not working. He was very prompt, friendly and professional. He went out of his way to drive twice to the store to get additional parts that were required for the job. He explained the entire process as he proceeded to repair our system. Clint left after several hours and when he was finished our air was working and my entire family was grateful. Thanks for a job well done. Cal more

AC Work 7/21/2016

Jason was wonderful. He was not only very knowledgablebut also very nice and indeed the proifessional. more

Very Good Service 6/10/2016

Stuart, our service man was on time and did an amazing job. He took care of the problem that evening even though we told him he could come back the next day because it was so late in the day. We would definitely use him again. more

Simply Excellent 5/21/2016

Outstanding in all areas. ARS was able to dispatch a technician the same day and we had the good fortune of having Denis S assigned to the call. He was professional, thorough, and extremely knowledgeable. He was very focused on making sure that our unit was fixed right and because of him we will remain loyal ARS customers. When we need a new unit Denis will install it for sure. We recommend ARS and Denis without hesitation. more

Warranty Work 5/2/2016

Denis was professional, courteous and efficient. more

Excellent Service 4/21/2016

I called ARS / Rescue Rooter of Tampa Bay up last night to fix my A/C. John P. showed up on time and was very professional. He fixed the issue quickly and correctly. He also answered every question that I asked him without hesitation and made sure that I understood everything that I wanted to know about the process. I will definitely be using ARS / Rescue Rooter again! more

Excellent Service 4/4/2016

James a plumbing technician from ARS/Rescue Rooter Tampa Bay came to my home 4-4-2016 to do plumbing work upon arrival he was professional and very friendly. He explained the problem and told me how he was going to fix it. He resolved the problem in very little time and when he left my plumbing issue was fixed thanks James service was excellent, price was good, quailityof work excellent, job well done thanks. C more

Great Service 3/27/2016

Phil & Sergio arrives on time, informed me of the work, & time it would take to accomplish the work. Explained how the new unit works. Worked very hard and they were very professional. Phil made sure to cover his shoes every time he entered the premises. When they completed they made sure to clean the area. Extremely happy with their service. I would suggest them to do the install everyday all day. more
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Owner Message

  • ARS®/Rescue Rooter® serves Tampa, St Petersburg, and surrounding areas providing exceptional heating, air conditioning and plumbing services - guaranteed. Their fast and friendly, licensed employees have passed background and drug tests and will treat you and your property with respect. And, they are available 24/7 for all your heating, air conditioning and plumbing needs.

Additional information

  • Hours:

    24/7
  • Payments:

    Check, Visa, Master Card, American Express
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