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ARS / Rescue Rooter Durham - 69 Reviews - 5200 Old Chapel Hill Road, Durham, NC - Building Heating & Air Conditioning Contractors Reviews - Phone (919) 493-1407
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ARS / Rescue Rooter Durham

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5200 Old Chapel Hill Road
Durham, NC 27707
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(919) 493-1407

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ARS / Rescue Rooter Durham - Durham, NC

Reviews

( 54 )
( 8 )
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( 6 )

Best

ARS has always supplied me with excellent service and ideas to keep my HVAC running in top condition. All the technicians are very professional and efficient. I would recommend ...

Worst

Don't have a clue. Didn't meet for secluded appointment got a call next day trying to send a tech a day late The tech did come out but I already had another company on the way. ...

Perfect company for HVAC maintenance and installment 10/17/2017

ARS has always supplied me with excellent service and ideas to keep my HVAC running in top condition. All the technicians are very professional and efficient. I would recommend ARS to anyone.. more

Jose Dimas review, Bennett service 10/6/2017

Good customer service, knowledgeable tech. Only problem was that he was 1 hour past the time window. more

Usual Good Service 10/3/2017

Service technician was polite. However, I did not feel that the service check was as thorough as what I have received in the past. I also felt like his visit was aimed more at selling me peripheral accessories for my heating system than making sure that my system was in good shape for the winter. I am a long-time customer of ARS, but feel that their service has deteriorated in recent years. I am considering finding a new HVAC company. more

Alfredo O 9/18/2017

Alfredo is prompt, courteous, gives good explanations, and makes recommendations. I always request Alfredo to do my inspections. Thanks so much. more

Roberto from ARS 8/30/2017

Roberto was professional and completed the job in a timely manner. There were no hidden fees and we paid exactly what was quoted. more

Great job, very professional 8/19/2017

I have dealt with Mr. Cooper on a couple of occasions now and he is always very professional and quick. He is very friendly and helpful. Also, he and the ARS team really helped out when we had an emergency situation. more

capable, knowledgeable and friendly 8/16/2017

capable, knowledgeable and friendly more

Feedback 7/19/2017

Josh was very professional, detailed and knew what he was doing. He explained everything fully and even changed out my filters!!! more

Excellent Service 7/8/2017

ARS / Rescue Rooter of Durham has taken care of my HVAC system for years. They do a great job and take the time to explain the repairs that are needed. Mike Anderson from ARS recently replaced my old thermostat that was no longer keeping accurate temperature. He recommended the Nest thermostat, and it has been fabulous! I have always been happy with the service from ARS and have recommended ARS to friends and neighbors. more

Alfredo Olivo 7/7/2017

Alfredo gave me excellent service. He discussed information to solve our problems with our system I will be giving our Alfredo name to our friends Mike Motsinger more

Scumbag crooks 6/22/2017

Don't have a clue. Didn't meet for secluded appointment got a call next day trying to send a tech a day late The tech did come out but I already had another company on the way. They reduced the service fee to ease the pain lol. He spent 20 mins most of which in his van then came in to tell me my 9 yr old unit is seriously broken and in need of repair and not worth in gave me over $2000 quote to repair and told it could be more as well. Also told me my friends in system is going to be ban and not redaly available told me I needed a new unit. Needless to say I declined the other company showed up and had me fixed and tuning in 30 minutes. The real problem I had ants in my compressor starter and wasn't getting power. Once tuning I was advised my ac wasn't low on freon it was overcharged and some had to be removed and very unlikely it had any leaks we have never had to put any freon in ! And furthermore my freon isn't ban it is the new kind. Glad I saved my self a lot of money more

Service from ARS Christian Martinez 6/18/2017

Very professional. The work was done quickly and as promised. He even arrived early so I would not be late for work. more

ARS service call 6/10/2017

christian,was very professional with the service call to my house more

Alfredo Olivio visit May 22, 2017 5/26/2017

I had an appointment between 8-10 am. Alfredo was there at 8:25am. Impressive. He had to repair my 6 yr old downstairs unit and he explained, in detail, what he was doing and how to prevent this from happening again. After that, he inspected my upstairs unit and discovered a problem there. He made a recommendation and sold me a UV light for my upstairs unit. If i have anymore repair work with ARS, I'm going to specifically request Alfredo. more

Judy 4/17/2017

Very Nice! more

Execllent customer service 4/10/2017

Excellent service, easy to schedule, arrived on time, knowledgeable and no pressure just recommendations for additional services. more

Diarri 4/8/2017

Diarri was very prompt and professional. She quickly provided me the documents that I requested and she also followed up to make sure that I had received them. more

Service Tech did a fine job 4/7/2017

Nothing to really complain about. The tech came in, looked my system over, pretty much told me exactly what I already knew (not scamming me on anything). Did the work he could. And we're good. Thanks Very Much!! more

Review for Aaron Johnson 3/13/2017

Aaron Johnson was very kind & knowledgeable about his job. He did a very thorough job while here & was very honest about our furnance & ac. I would like to say that Aaron did an awesome job with eveything. more

Maintenance Review 3/13/2017

Alferedo Olivo did a great job on the maintenance for my AC unit. Also installing the necessary items to make my house safe and clean. Alfredo can come back anytime. more
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Owner Message

  • ARS®/Rescue Rooter® serves Durham, Greensboro and surrounding areas providing exceptional heating and air conditioning services - guaranteed. Our fast and friendly, licensed employees have passed background and drug tests and will treat you and your property with respect. And, we are available 24/7 for all your heating and air conditioning needs.

Editorial

  • Drain cleaning, service to heating and cooling systems, and plumbing--for both residential and commercial clients.

  • 8/6/2008 Provided by Citysearch

Additional information

  • Hours:

    24/7
  • Payments:

    American Express, Discover, Master Card, Visa, Check, Financing
  • Neighborhoods: