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ARS / Rescue Rooter Atlanta - 30 Reviews - 1775 West Oak Pkwy, Ste 800, Marietta, GA - Plumbing Reviews - Phone (770) 427-6446
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ARS / Rescue Rooter Atlanta

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1775 West Oak Pkwy, Ste 800
Marietta, GA 30067
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(770) 427-6446

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ARS / Rescue Rooter Atlanta - Marietta, GA

Reviews

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Best

Wanted to take time out of my day to report the outstanding service that I received from David and his partner Thomas. In my opinion they went above and beyond to handle all of ne...

Worst

Go somewhere else. Tech arrived late and obviously didn't want to be at my house. Showed him where the leak had been coming from the toilet and leaking through the subfloor four d...

ARS Terrible Company Use Anyone Else 2/15/2017

Go somewhere else. Tech arrived late and obviously didn't want to be at my house. Showed him where the leak had been coming from the toilet and leaking through the subfloor four days previously. He flushed the toilet several times, said no leak, told my Warranty Company no leak. and left. Not three minutes later the water started leaking. I took a video of "no leak" and posted it to Facebook. Called his boss, Cathy who hid behind her customer service rep (who was no held), and had the audacity to ask that I reschedule the appointment for another day with them. Stay away. No customer service. Poor techs that don't know what they are doing. I think it is a ripoff scheme, where they take American Home Shield Warranty service visits, show up, do nothing, and take the service fee per visit. more

Excellent Service Received 11/16/2016

Wanted to take time out of my day to report the outstanding service that I received from David and his partner Thomas. In my opinion they went above and beyond to handle all of needs regarding the installation of my new water heater. What a fantastic relationship ARS and Home Depot have! Job well done! more

Toilet installations 10/14/2016

Jivco was great! He was very careful and neat. He installed three toilets in our house and made sure they were all level and straight. He is a craftsman and has much experience. We did not find any mistakes in all three bathrooms more

Water Heater replacement 8/11/2016

Shane is one of the most knowledge technicians that I have experienced. He gave me a overall briefing of the work that was performed and recommended preventive steps that I could take in the future to minimize future problems. He performed the work within the time period he had said. When the job was completed , he did a good job in cleaning up any debris that was left behind. I definitely would recommend him to my neighbors. more

Great Job by Kevin 7/18/2016

Kevin did a GREAT job in reinstalling a toilet in our master bath. He was on time great to work with and someone I will ask for by name again for our next plumbing requirements! more

Quick to Respond, and Service with a Smile 3/14/2016

Clean dishes tonight, and a relaxing hot shower - thanks to two very knowledgeable and proactive service men - Stephen and Brian from ARS Atlanta. They identified the problem before I could look over their shoulders, and had our water heater back in operation in literally minutes! more

RESCUE ROOTER ATL - SHANE 3/11/2016

We needed a new water heater, Shane came out to diagnose the problem. He quickly was able to tell us what was needed and worked with our home warranty company. The installation happened within a day and was done neatly and efficiently. Shane took the time to explain what needed to be done as well as to explain how to perform proper maintenance. Overall very satisfied. more

Warren P., Technician 2/11/2016

Warren was punctual, friendly, professional, and knowledgeable. I would hope if I needed this service again in the future, AHS would send Warren or someone equally capable. Thank you! more

Great plumber! 1/13/2016

Joe went above and beyond to help me out. Will not hesitate to call on him again. more

Kevin was great 12/5/2015

Kevin solved three problems in my house through the home warranty without trying to charge ANYTHING extra. I really appreciated his honesty. more

Super Service 12/2/2015

Install scheduled though Home Depot so you get who they say...........Pleasant surprise !!!! Kevin did a super job. Prompt, quick service without leaving a mess. Really nice guy! Would recommend and will use in the future! more

Excellent service by Micah Rogers from ARS (Rescue Rooters Atlanta) 12/2/2015

Excellent plumbing service have been provided to us by Micah Rogers from ARS (Rescue Rooters Atlanta). Great plumber! Five stars +++ David Lyalin and Sofya Borodovsky more

Working on Water Heater 11/11/2015

Kevin did excellent work and was very professional. He identified the problem and help me understand how the process worked with American Home Shield. I would give Kevin 5 stars. The reason I gave the company 4 stars was because of the problem we had with the people answering the phone. They were not very helpful and acted like our business was not important. I finally called the Manager, Kathy, and she worked out the problem in a professional manner. Kevin and Robert arrived later that day and did a very good job. Thank you. Michael Yates more

trouble call regarding noise in water lines. 11/5/2015

Joe quickly diagnosed the problem and in no time was able to replace the faulty pressure gauge. Very knowledgeable and professional. more

Great Job 10/27/2015

Great Job! Neat and Tidy. Thanks more

Plumbing Help 10/12/2015

Kevin was great. Very thorough and explained all of our repairs. 5 stars! more

Great experience with Joe from Rescue Rooter 10/10/2015

Joe showed up at around 9 to install our water heater. He worked quickly and efficiently, cleaned up after himself, and even hauled the old water heater up so we could easily load it for disposal. He was pleasant, had a great sense of humor, and offered advice on some advice on some other issues we had. We strongly recommend this vendor, and don't forget to ask for Joe! more

Excellent company and service technician 10/2/2015

Joe was a great technician who got the job done a lot faster than I expected. He was very friendly and took the time to make sure everything was cleaned up before he left. We are planning some bathroom remodeling in the near future and I will not only use Rescue Rooter, I will be asking for Joe as our worker. Thanks Joe! more

Kevin D 9/24/2015

Kevin was prompt knowledgeable and friendly. He did a great job installing my new sink. Recommend him highly. more

Micah 3/26/2015

Micah was polite, clean, thorough,professional and efficient. I would not hesitate to recommend him to anyone! more
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Owner Message

  • Rescue Rooter® serves Atlanta and surrounding areas providing exceptional service - guaranteed. Their fast and friendly, licensed plumbers have passed background and drug tests and will treat you and your property with respect. And, they are available 24/7 for all your plumbing needs.

Additional information

  • Hours:

    Available 24/7.
  • Payments:

    Visa, Master Card, Check, American Express
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